Pamela Streetar
Carver,Minnesota
Summary
Sales Leader with a reputation for developing and managing key account relationships, strategizing/presenting business-specific sales solutions that connect technology to business impact with a history of delivering outstanding sales results. Interpersonally skilled communicator and motivator respected for exceeding sales goals, customer satisfaction, troubleshooting/resolving customer issues, and achieving high account retention levels. A self-motivated professional with a high standard of excellence.
Overview
29
29
years of professional experience
Work History
Sales Account Manger
ECi Solutions
Minneapolis, MN
03.2021 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Direct revenue responsibility for selling software and services
- Responsible for sales execution including prospecting, needs analysis, responding to RFI’s and solution planning
- Developed and executed sales strategies to offer customers additional tools to satisfy their needs and improve ROI
- Metric driven sales management, territory alignment
- Increased sales revenue by identifying and pursuing new business opportunities.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Recognized as a top performer among peers, consistently achieving high levels of customer satisfaction and retention rates.
- President Club Award achievement.
Customer Success Sales Manager
ECi Solutions
Minneapolis, MN
04.2019 - 03.2021
- Responsible for cultivating a new sales team on selling services and expanding maintenance reactivation contracts across 4 Enterprise resources and planning ERP solutions for the Manufacturing Division
- Actively monitor key performance metrics of sales team, identifying challenges and create fresh solutions utilizing proven problem-solving techniques
- Coached team performance daily using proven behavioral-based coaching motivation and management methodologies
- Recognized for increasing sales revenue by 20% in the first 60 days of accepting the position
- Developed incentive plans and bonuses to foster a competitive fun team environment, which improved employee retention by 10%.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Global Account Director
CENTURYLINK
Minneapolis, MN
06.2018 - 04.2019
- Responsible for developing strong partnerships with businesses to develop technology roadmaps, design solutions and generate sales that span CenturyLink’s entire portfolio including cloud and hosting solutions.
- Drove effective account planning & management process by leading the development and implantation of account plan with a cross functional team approach
- Expanded global client base through targeted prospecting, relationship building, and marketing initiatives.
- Proven ability to manage multiple account management projects at a time while paying strict attention to detail.
- Maintained steadfast focus on top two goals: exceeding sales targets and providing a superior customer experience
Senior Enterprise Account Manager
CENTURYLINK,
Minneapolis, MN
04.2014 - 06.2018
- Boosted client satisfaction by effectively managing multiple enterprise accounts and addressing their unique needs.
- Enhanced revenue growth by identifying upsell opportunities and securing contract renewals with key clients.
- Developed long-term relationships with clients, resulting in increased account retention and expansion.
- Streamlined internal processes for better account management, improving efficiency and productivity.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Exceeded Annual Sales Quota by 199% in 2016
- Exceeded Annual Sales Quota by 167% in 2017
- President Club Winner
- Promoted to Global Account Director in 2018
Senior Account Executive
ENVENTIS
Minneapolis, MN
04.2013 - 04.2014
- Prospected for new advanced communication service business using qualified leads, referrals, telephone canvasing, email and networking.
- Focus and success selling hosting and managed services which increased average sales
- Developed opportunities and presented proposals to business owners and C level executives and articulated the business value in terms of cost savings and productivity gains.
- Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
National Account Manager
INTERCALL
Minneapolis, MN
03.2012 - 04.2013
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
- Negotiated contracts for favorable terms, resulting in increased profitability and client satisfaction.
- Collaborated with cross-functional teams to develop targeted marketing strategies for each national account.
- Initiated contact with assigned base of Fortune 100 customers for the sale of a spectrum of premises and cloud based Unified Communications / Conferencing Services
- Maintained a high level of industry knowledge through ongoing research, attending conferences, and networking with industry professionals.
- Achieved sales targets consistently by implementing effective sales strategies tailored to individual accounts.
- Enhanced client retention rates by proactively addressing issues and offering exceptional customer service.
Senior Sales Representative
UNIMAX SYSTEMS
Minneapolis, MN
09.1999 - 02.2003
- Initiated telephony business-to-business and major decision-maker contacts, demonstrated, presented, and marketed PBX and voice-mail system software / integrations solutions, and consistently exceeded revenue targets. Closed the largest sale in Unimax history first year in title.
- Managed six-state Eastern Territory, serviced 45 existing accounts, established 35 new accounts, and increased top line sales and market share.
- Represented company in three annual trade shows, organized/managed trade show set up, conducted product demonstrations, developed new business prospects, and executed on-the-spot sales.
- Traveled to territory-wide account locations, demonstrated product functionality and enhancements, and provided on-site training and technical support to end-users.
- Identified customer needs by asking appropriate, open-ended questions.
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
Senior Account Executive
KMC TELECOM
Minneapolis, MN
02.1998 - 08.1999
- Ranked as a Top-Five national sales executive for outstanding 1998 and 1999 sales performance and received Fast Track Award.
- Pioneered/leveraged new business development opportunities for a startup telecom company, developed Metro-based sales territory, and established/managed 45 SMB and Fortune 250 company accounts.
- Prospected and developed IP and MPLS VPN value-added service opportunities, increased client shares and top line revenues for existing customer base
- Leveraged Goldmine CRM software, created comprehensive client database, to maximize customer contact and sales potential.
National Account Executive
MCI/WORLDCOM,
Minneapolis, MN
03.1995 - 08.1998
- Managed Metro-Area territory of 85accounts, and national/global IP, MPLS, Voice and Managed Services to Fortune 250 companies.
- Exceeded sales quota by 140%in 1995, 190% in 1996, and 271% in 1997 and received 1997 and 1998 Outstanding Sales Performance Awards.
- Successfully introduced new MCIlocal service offering, ranked as top sales performer, and consistently achieved top-line revenue growth.
- Developed/presented requests for proposal and requests for information to high-profile executives, delivered product/solution presentations, provided cost-benefit rationales, and negotiated profitable contracts.
- Pioneered new business development opportunities, established national chain market presence, and increased sales volume and profitability.
- Expanded national account base by identifying potential clients and executing targeted sales strategies.
Skills
- Fortune 100/500 Corporate Sales and Account Management
- Telecommunications and Software Sales
- Unified communications
- Business Operations, Finance, Budget, and Logistics Management
- Cloud Computing/Hosting
- Data Center Colocation
- Solution Selling/ Saas, Iaas, DRaas
- Security Solutions
- Managed Services
- Professional Services
Education And Contributions
Augsburg college, Minneapolis, Minnesota, Bachelor of Arts Degree, Business Communication/Marketing
Timeline
Sales Account Manger
ECi Solutions
03.2021 - Current
Customer Success Sales Manager
ECi Solutions
04.2019 - 03.2021
Global Account Director
CENTURYLINK
06.2018 - 04.2019
Senior Enterprise Account Manager
CENTURYLINK,
04.2014 - 06.2018
Senior Account Executive
ENVENTIS
04.2013 - 04.2014
National Account Manager
INTERCALL
03.2012 - 04.2013
Senior Sales Representative
UNIMAX SYSTEMS
09.1999 - 02.2003
Senior Account Executive
KMC TELECOM
02.1998 - 08.1999
National Account Executive
MCI/WORLDCOM,
03.1995 - 08.1998