Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Weeks

Customer service and sales
Greenville,SC

Summary

Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Systematic about entering precise information to support Type operations. Reviews and interprets information on source documents to complete accurate and smooth work. Quickly performs over Number strokes per hour with below-average error rates.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

14
14
years of professional experience

Work History

Data Entry Clerk

Iron Mountain
Greenville , SC
10.2003 - 03.2015
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Entered data into Type system according to formatting standards.
  • Managed workflow scheduling, data entry and accuracy verification for large data projects.
  • Evaluated source documents to locate information needed for each data entry field.
  • Increased data entry efficiency by Number% through streamlined processes.
  • Applied data entry knowledge and Technique skills to resolve indecipherable or garbled messages.
  • Sent completed entries to Job titles for evaluation and final approval.
  • Carried out day-to-day duties accurately and efficiently.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Customer Service Cashier

Trade Secrets
Spartanburg , SC
08.2003 - 10.2005
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Counted money in drawers at beginning and end of each shift.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Set up new sales displays each Timeframe.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.

Education

Cosmetology - Hair Design, And Health; And Esthetician

Piedmont College of Hair Design
Spartanburg, SC
03.1972

Social Sciences

USCS
Spartanburg, SC
01.1970

General -

Dorman High School
Spartanburg SC
05.1969

Skills

I have many years in dealing with customers in a positive manner Changing negative situations into positive results Helping customers to achieve happy results while also achieving company goals I enjoy solving customer problems, resolving issues and keeping them smiling

Timeline

Data Entry Clerk

Iron Mountain
10.2003 - 03.2015

Customer Service Cashier

Trade Secrets
08.2003 - 10.2005

Cosmetology - Hair Design, And Health; And Esthetician

Piedmont College of Hair Design

Social Sciences

USCS

General -

Dorman High School
Pamela WeeksCustomer service and sales