Pamela Tilley
Mayflower,AR
Summary
Motivated, personable, with over 30 years of office experience, including over 15 years in the medical field. Talent for quickly mastering technology; equally successful in both team and self-directed settings. Thorough knowledge of computer applications, including Microsoft Office. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile - able to maintain a sense of humor under pressure. Excellent people skills.
Overview
39
39
years of professional experience
Work History
Front Desk Clerk
BAPTIST HEALTH URGENT CARE
10.2023 - Current
- Collect patient demographics, run insurances, answer phone and fax, general office duties
Assistant Manager/DSP
POLK COUNTY DEVELOPMENTAL CENTER, AVANTS GROUP HOME
09.2020 - 10.2023
- Manage group home clients and staff on weekends, help clients with daily needs, Medicaid personal care reports, handle quarterly waivers, give clients personal goals for waivers, audit staff reports, file and general office management
EMPI specialist
e4health
09.2019 - 04.2020
- Monitor, research and process duplicate or improper instances of medical record numbers
Billing Coordinator
THE SESSIONS GROUP
08.2017 - 12.2019
- Audit and scan ER charts for billing
Admissions Coordinator
Mena Regional Health System
12.2006 - 05.2017
- Patient Registration, Switchboard and Alarm Monitoring, scan ER charts into EMR, General clerical duties
Administrative Assistant
BLAKE BUILDING SUPPLY, INC.
01.1985 - 12.2006
- Accounts payable, Accounts receivable, payroll, sales, general office duties
CoOwner
GIFTS WITH A PROMISE
01.1988 - 12.1996
- Sales, Clerical, Purchasing, Accounts Payable and Receivable, Stocking
Education
High School Diploma -
HATFIELD HIGH SCHOOL
Hatfield, AR05.1987
Skills
- Accounts Receivable
- Administrative Support
- Clerical duties
- Payment Collection
- EMR Systems
- Multi-Line Phone Systems
- Data Entry
- Customer Service
- Phone Etiquette
- Medical Office Experience
- Triage
- Insurance Verification
- HIPAA
- Administrative Skills
- Microsoft Office
- Time Management
- Problem-solving skills
- Listening Skills
Timeline
Front Desk Clerk
BAPTIST HEALTH URGENT CARE
10.2023 - Current
Assistant Manager/DSP
POLK COUNTY DEVELOPMENTAL CENTER, AVANTS GROUP HOME
09.2020 - 10.2023
EMPI specialist
e4health
09.2019 - 04.2020
Billing Coordinator
THE SESSIONS GROUP
08.2017 - 12.2019
Admissions Coordinator
Mena Regional Health System
12.2006 - 05.2017
CoOwner
GIFTS WITH A PROMISE
01.1988 - 12.1996
Administrative Assistant
BLAKE BUILDING SUPPLY, INC.
01.1985 - 12.2006
High School Diploma -
HATFIELD HIGH SCHOOL