Pamela Tucker
Grayslake,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sub. Instructional Aide, Office Aide, Cafe. Worker
West Greene School District
Waynesburg, PA
09.2023 - Current
- Prepared food orders, such as sandwiches, salads, and beverages.
- Greeted customers upon arrival and provided assistance with menu selections.
- Cleaned tables in the dining area before and after customer seating.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Adhered to health and safety regulations when handling food items.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Restocked shelves with merchandise throughout the day as needed.
- Ensured that all food items were prepared according to established recipes and standards.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Interacted pleasantly with customers and offered assistance to find needed items.
- Rotated stock items and ingredients to maintain freshness.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Operated industrial dishwasher to wash glassware and utensils.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Served patrons food from counters and steam tables.
- Adhered to company food, safety, quality and sanitation policies.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Maintained safe food handling practices to prevent germ spread.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assisted teachers in developing and implementing lesson plans.
- Monitored student behavior and identified areas of improvement.
- Provided guidance to students on their academic tasks.
- Assisted with classroom management, including seating arrangements and discipline procedures.
- Helped prepare instructional materials, such as charts, graphs, and visual aids.
- Maintained records of student progress, attendance, and behavior.
- Encouraged active participation in class activities by all students.
- Attended staff meetings and professional development workshops.
- Provided one-on-one tutoring or mentoring for struggling students.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Delivered instruction individually or in small groups with support from instructor.
- Distributed classroom materials, pencils, paper and art materials.
- Complied with instructor-developed IEPs and made informed recommendations for adjustments.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Answered and directed incoming calls to appropriate personnel.
- Verified accuracy of data entered into spreadsheets, databases and other systems.
- Provided support to office staff by performing general clerical duties such as filing, photocopying, scanning and faxing documents.
- Organized and maintained files, both paper and electronic.
- Greeted visitors in a professional manner, providing them with assistance as needed.
- Prepared documents such as letters, memos, reports or presentations using Microsoft Office Suite applications.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Delivered messages and ran errands.
Personal In-Home Caregiver
Anova Hospice Care
Uniontown, PA
04.2020 - 04.2023
- Assist with activities of daily living such as dressing, bathing, grooming, feeding, and toileting.
- Provide companionship, conversation, and emotional support to clients in their homes.
- Administer prescribed medications and treatments according to established plans of care.
- Accompany client on errands or medical appointments as needed.
- Monitor vital signs such as temperature, pulse rate and respiration.
- Maintain records of services provided and report changes in client's condition to supervisor.
- Provide transportation services for clients when necessary.
- Encourage exercise and physical activity as part of an overall plan of care.
- Assist with mobility issues by providing transfers from bed to wheelchair or other devices as needed.
- Develop individualized plans that meet the needs of each client based on assessments conducted at regular intervals.
- Observe safety procedures while assisting clients in their homes.
- Communicate effectively with family members regarding any changes or concerns about the client's health status or wellbeing.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Recorded and reported changes in client health or behavior.
- Prepared and served meals to meet dietary needs and instructions.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Assisted clients with maintaining good personal hygiene.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Owner/Operator Restaurant
Amos Family Restaurant
Graysville, PA
03.1999 - 03.2003
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Greeted and seated customers promptly, courteously, and professionally.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Processed payments from customers using cash registers or POS systems.
- Monitored inventory levels of all products used in restaurants operations.
- Complied with safety procedures when handling food items or cleaning materials.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Monitored stock levels of food items and ordered more when necessary.
- Planned menus based on customer preferences, nutritional value and budget constraints.
- Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
Education
Medical Secretarial Certification - Medical Secretarial
Greene County Vocation Center
Waynesburg, PA05-1993
High School Diploma -
West Greene High School
Waynesburg, PA05-1988
Skills
- Food handling safety
- Cleaning and sanitation
- Time management abilities
- Food Service
- Professionalism
- Cooking
- Special needs education
- Reporting and documentation
- Classroom inclusion
- Classroom support
- IEP adherence
- Student safety
- Phone reception
- Office equipment
- Filing systems
- Maintaining records
- Proofreading
Affiliations
- Love the outdoors
- Fishing
- Reading
- Cooking
- Grandchild
Certification
- Class A CDL
References
References available upon request.
Timeline
Sub. Instructional Aide, Office Aide, Cafe. Worker
West Greene School District
09.2023 - Current
Personal In-Home Caregiver
Anova Hospice Care
04.2020 - 04.2023
Owner/Operator Restaurant
Amos Family Restaurant
03.1999 - 03.2003
Medical Secretarial Certification - Medical Secretarial
Greene County Vocation Center
High School Diploma -
West Greene High School