Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Pamela Turcotte

Sterling,MA

Summary

I am hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. I am a team player , I am willing to help others and accept assistance when needed . Dedicated to my employee and co- workers.

Overview

23
23
years of professional experience

Work History

COC/ MA

Emerson Health
Concord, MA
06.2019 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Schedule patient appointments on the phone and in the office setting.
  • Work successfully as a group and independently.
  • Identified the needs of the patient promptly and efficiently.
  • Work closely with doctors, assisting with care for patients.
  • Fax all orders and office notes to the appropriate facility.
  • Assist with customer service, explaining instructions for procedures.

CNA/Gastroenterology Technician

The Miriam Hospital
Providence, RI
06.2003 - 06.2019
  • Assisted nursing staff with medical procedures and patient assessments.
  • Monitored vital signs and reported changes to healthcare professionals.
  • Maintained cleanliness and organization in patient rooms and common areas.
  • Educated patients on health maintenance and personal hygiene practices.
  • Documented patient information accurately in electronic health records systems.
  • Participated in training new staff on best care practices and procedures.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

Education

Associate of Science - Society of Gastroenterology

SGNA
On Line Program
03-2012

Certificate - Drug Administration Program

URI
Providence, RI
05-1997

Skills

  • Multitasking Abilities
  • First Aid/CPR
  • Patient scheduling
  • Medical documentation
  • Vital signs monitoring
  • Healthcare terminology
  • Customer service
  • Time management

Accomplishments

  • I was elected for the Daisy award.
  • selected multiple times for employee of the month

Timeline

COC/ MA

Emerson Health
06.2019 - Current

CNA/Gastroenterology Technician

The Miriam Hospital
06.2003 - 06.2019

Associate of Science - Society of Gastroenterology

SGNA

Certificate - Drug Administration Program

URI