Pamela Turcotte
Sterling,MA
Summary
I am hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. I am a team player , I am willing to help others and accept assistance when needed . Dedicated to my employee and co- workers.
Overview
23
23
years of professional experience
Work History
COC/ MA
Emerson Health
Concord, MA
06.2019 - Current
- Completed day-to-day duties accurately and efficiently.
- Schedule patient appointments on the phone and in the office setting.
- Work successfully as a group and independently.
- Identified the needs of the patient promptly and efficiently.
- Work closely with doctors, assisting with care for patients.
- Fax all orders and office notes to the appropriate facility.
- Assist with customer service, explaining instructions for procedures.
CNA/Gastroenterology Technician
The Miriam Hospital
Providence, RI
06.2003 - 06.2019
- Assisted nursing staff with medical procedures and patient assessments.
- Monitored vital signs and reported changes to healthcare professionals.
- Maintained cleanliness and organization in patient rooms and common areas.
- Educated patients on health maintenance and personal hygiene practices.
- Documented patient information accurately in electronic health records systems.
- Participated in training new staff on best care practices and procedures.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Education
Associate of Science - Society of Gastroenterology
SGNA
On Line Program 03-2012
Certificate - Drug Administration Program
URI
Providence, RI05-1997
Skills
- Multitasking Abilities
- First Aid/CPR
- Patient scheduling
- Medical documentation
- Vital signs monitoring
- Healthcare terminology
- Customer service
- Time management
Accomplishments
- I was elected for the Daisy award.
- selected multiple times for employee of the month
Timeline
COC/ MA
Emerson Health
06.2019 - Current
CNA/Gastroenterology Technician
The Miriam Hospital
06.2003 - 06.2019
Associate of Science - Society of Gastroenterology
SGNA
Certificate - Drug Administration Program
URI