Pamela Vasquez
Odessa,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Sales Associate
Knockout Wear
12.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Waitress
Windmill City Cafe
03.2021 - 05.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Permian High School
Odessa, TX05.2023
Skills
- Adaptive and Creative
- Team Player
- Performance Improvement
- New Hire Training
Languages
Spanish
Professional Working
Timeline
Barista
Starbucks
05.2022 - Current
Sales Associate
Knockout Wear
12.2021 - 04.2022
Waitress
Windmill City Cafe
03.2021 - 05.2021
High School Diploma -
Permian High School
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