Pamela Vasquez
Server
Fort Worth,TX
Summary
An organized, detail oriented, and dependable candidate successful at managing multiple priorities with a positive attitude. Consist of a four year background of leadership positions, amazing costumer service, and efficient management. Familiarized with different types of coffee recipes, as well as coffee beans, tea beverages, and reshreshers. Able to work in fast-moving settings, under pressure, and staying consistent. With willingness to learn new methods and skills to provide a cup of joy and take on added responsibilities to meet the company's goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Los Molcajetes Restaurant
03.2021 - 11.2023
- Greeted and seated incoming customers
- Provided primary customer support to internal and external customers
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Used cash registers and credit card machines to cash out customers
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Inspected dishes and utensils for cleanliness
- Answered constant flow of customer calls with minimal wait times
- Cultivated warm relationships with regular customers
- Exhibited positive energy and professionalism when dealing with customers and staff.
Education
High School Diploma -
South Hills High School
Fort Worth, TX06.2023
Skills
- Bilingual (Spanish & English)
- Menu Memorization
- Safe Food Handling
- Quality Control
- Cash Handling
- Stocking and Replenishing
- Suggestive Selling
- Patience
- Outstanding Customer Service
- Physically active
- Public Speaking & Communication Skills
- Complex Problem-Solving
- Beverage Preparation
Activities
- Future Business Leaders of America, 2023 President, Competed in Digital Video Production for two different years and received third place at the Area Seven Competition. Advanced to STATE and was in the finals of 2022 through 2023.
- National Honor Society, 2023 Historian, Wrote for our Monthly Newsletter, founded our NHS School account, created flyers & presentations, led a scrapbook committee and recorded NHS events digitally.
- Environmental Club, Participated in monthly clean ups and worked in teams to develop innovative ideas for recycling and waste management.
- Theater, Been part of three different productions, and competed in the District UIL competition 2023.
- Creative Soul Music Scool- piano and voice; performed in various recitals.
- Senior Club- Planned events for senior class activities.
- Cross Country, UIL Varsity Runner placed 3rd at District and advanced as a Regional qualifier.
Volunteer Experience
- Environmental Club, Participated in after school cleanups around the school campus, 11/2022
- South Hills Elementary PTA Events, Helped support fun events for students and their parents such as- Father/ Daughter Dance, Book Fair, Valentine's Day Party, Mommy and Me Event, and Spring Fest.
- Senior Class Community Service, Took part at The Table, where we cleaned furniture, restocked kitchen tools, and other accessories.
Certification
- Food Handlers, [ServSafe] Completed: 12/17/23 & Expires: 03/09/24
- [ServSafe] Alcohol, Completed: 12/17/23 & Expires: 03/09/24
Timeline
Server
Los Molcajetes Restaurant
03.2021 - 11.2023
High School Diploma -
South Hills High School
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