JIMENA DE LA PARRA
Draper,USA
Summary
Bilingual professional with 10 years of experience in customer care, kitchen and office operations management. Proven track record of achieving results through attention to detail and effective problem-solving. Proficient in Microsoft Office and social media tools, with a strong focus on adaptability, communication, and conflict resolution. Recognized for fostering collaboration and a culture of continuous learning. Eager to apply data entry skills and broaden expertise in data analysis.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
La Hacienda
01.2020 - 06.2024
- Coordinated with kitchen and bar to ensure timely service for over 200 customers per shift
- Built customer loyalty through active listening, increasing sales by 15–20% and ranking among the top 5 servers
Chef
Harmon’s Retail Groceries
01.2022 - 01.2023
- Prepared and stocked 100+ dishes weekly, improving resource efficiency and reducing costs by 10–15%
- Participated in training programs, contributing to a 20% improvement in team efficiency and service speed
Owner & Operations Manager
You & Meal
01.2015 - 01.2019
- Company Overview: Nutrition and Food Service
- Managed daily operations for a nutrition and food delivery service, serving an average of 25 clients per month
- Reduced food waste by 10% through administrative efficiency in purchasing and inventory
- Negotiated favorable supplier prices, resulting sometimes in 20% cost savings
- Improved kitchen workflow, cutting prep time by 10%, and achieved 95% on-time delivery
- Achieved 99% customer loyalty by soliciting reviews every few weeks and addressing weak areas
- Nutrition and Food Service
Logistics Coordinator
Sesman Recycling Logistics, E-Scraps International Trader
01.2017 - 01.2018
- Coordinated over 200 international shipments, ensuring timely deliveries and reducing 15% in extra fees through effective conflict resolution
- Handled sensitive financial and business data, ensuring confidentiality and accuracy
Kitchen Nutritionist Supervisor
Mafira
01.2013 - 01.2014
- Company Overview: Nutrition and Food Service
- Ensured compliance with nutritional specifications for 50+ personalized meal plans weekly
- Supervised food packaging and storage for over 500 meals monthly, maintaining high quality control standards
- Nutrition and Food Service
Education
Associate degree - Nutrition
The effect of methylphenidate of palatable food intake in prenatally alcohol treated rats
Skills
- Adaptability
- Attention to detail
- Active listening
- Empathy
- Conflict resolution
- Team collaborations
- Sharing feedback
- Critical thinking
- Setting goals
- Bilingual (Spanish & English)
- Microsoft Office
- Excel
- Word Level I
- Driving
- Small Kitchen operations
- Logistics
- Written and research literacy
- Data entry
- Microsoft Word
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Saved the company $[Amount] by aggressively negotiating with suppliers.
Certification
- ServSafe Food Handler's Certification
- [State] Driver's License
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Chef - Harmon’s Retail Groceries
01.2022 - 01.2023
Server - La Hacienda
01.2020 - 06.2024
Logistics Coordinator - Sesman Recycling Logistics, E-Scraps International Trader
01.2017 - 01.2018
Owner & Operations Manager - You & Meal
01.2015 - 01.2019
Kitchen Nutritionist Supervisor - Mafira
01.2013 - 01.2014
Universidad de Guadalajara - , The effect of methylphenidate of palatable food intake in prenatally alcohol treated rats
UNICO, Universidad Autonoma de Guadalajara - Associate degree, Nutrition
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