Maria Moscat
Deerfield Beach,FL
Summary
Dynamic Sales Associate Manager with proven expertise at Lubri-Car C.a, excelling in customer service and relationship building. Recognized for enhancing store performance through effective teamwork and problem-solving. Skilled in cash handling and maintaining visual merchandising, consistently fostering customer loyalty and satisfaction in high-pressure environments.
Overview
16
16
years of professional experience
Work History
Sales Associate
La Hacienda
03.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate Manager
Lubri-Car C.a
11.2008 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
U.E Josefina Crespo
Cagua, Venezuela 07.2004
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
La Hacienda
03.2024 - Current
Sales Associate Manager
Lubri-Car C.a
11.2008 - 03.2019
High School Diploma -
U.E Josefina Crespo
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