Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Washington

Riverdale,IL

Summary

Accomplished Security Officer with a proven track record in CCTV surveillance and conflict de-escalation, honed across roles at Allied Universal Security Services and other notable firms. Excelled in incident reporting and customer service, ensuring a 40% reduction in security incidents through vigilant monitoring and effective communication. Skilled in access control management and detail-oriented operations, consistently enhancing safety protocols.

Overview

25
25
years of professional experience

Work History

Security Officer

Allied Universal Security Services
Chicago, IL
07.2018 - Current

Investigated disturbances, alarms, and unusual activities.

Maintained detailed documentation, logged inspections, and incident reports.

Permitted authorized persons to enter property and monitored entrances and exits.

Secured building against intrusion by routinely checking and locking doors.

Operated radio and telephone equipment as well as CCTV monitors.

Kept security and facility managers updated on security activities and incidents with thorough daily reports.

Secured building entrances and exits, Manning security stations and preventing unauthorized access.

Security Officer

S.O.S. Security
Chicago, IL
06.2018 - 07.2018

CCTV monitoring.

Key card access control.

Worked the customer service desk.

Incident report writing.

Conductive building patrols.

Security Officer

Apex3 Security
Chicago,Illinois
03.2014 - 06.2018

Camera monitoring.

Tennessee card access.

Refresh your emergency panel training.

Work the information desk.

Conducted building patrols of the facility.

Security Officer

Premier Security
Chicago, IL
04.2013 - 03.2014

Camera monitoring.

Weekly building inspections.

Tenant key card access.

Incident report writing.

Work the information desk.

Conducted interior and exterior patrols.

Security Officer

Levy Security
Chicago, IL
08.2007 - 04.2013

Incident report writing.

Monitored alarm panels.

Conducted interior and exterior building controls by foot.

Dispatcher.

Shift scheduling.

Fast Food Associate

Wendy's International LLC
Chicago, IL
06.2004 - 11.2006

Cashier.

Prep worker.

Stock person.

Sandwich Artist

Subway
Chicago, IL
04.2005 - 08.2005

Prepared sandwiches to order.

Light prep work and stock.

Postal Stock Worker

United States Postal Service, USPS
Elk Grove Village, IL
12.2002 - 01.2003

Sorted mail.

Staged areas for outgoing mail.

Loaded mail onto trucks using hand Jack.

Security Officer

Argenbright Security
Chicago, IL
06.2000 - 08.2002

Mobile patrol officer.

Delivered 5-day eviction notices.

Dispatcher.

Responded to loud noise complaints.

Incident report writing.

Security Officer

B.I.S. Systems Security
Chicago, Illinois
08.1999 - 05.2000

Monitored booths during set-up and disassembling of booths for events.

Education

High School Diploma - Graphic Communication

Dunbar Vocational Career Academy
Chicago, IL
06.1999

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Detail Oriented
  • CCTV Surveillance
  • Conflict de-escalation
  • Access Control Management
  • Customer Service
  • Knowledge of how to use a handjack

Timeline

Security Officer

Allied Universal Security Services
07.2018 - Current

Security Officer

S.O.S. Security
06.2018 - 07.2018

Security Officer

Apex3 Security
03.2014 - 06.2018

Security Officer

Premier Security
04.2013 - 03.2014

Security Officer

Levy Security
08.2007 - 04.2013

Sandwich Artist

Subway
04.2005 - 08.2005

Fast Food Associate

Wendy's International LLC
06.2004 - 11.2006

Postal Stock Worker

United States Postal Service, USPS
12.2002 - 01.2003

Security Officer

Argenbright Security
06.2000 - 08.2002

Security Officer

B.I.S. Systems Security
08.1999 - 05.2000

High School Diploma - Graphic Communication

Dunbar Vocational Career Academy
Pamela Washington