Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Washington

White Plains,MD

Summary

  • Technician Skills: MS Office 2010-2016 Power School, Unified Manager, and iCIMS EZ Facility, ADP HR
  • On-Boarding
  • Recruitment, interview research, positions distribution to board websites PROFESSIONAL EXPERIENCE
  • Microsoft Office programs document creation, editing, power point presentations
  • Executive support, office administration
  • Invoice billing and vendor selections
  • Payroll through ADP administration
  • Travel planner & meeting coordinator Authorized to work in the US for any employer

Overview

27
27
years of professional experience
1
1
Certification

Work History

Scorer (Seasonal)

Cognia
05.2022 - 05.2024
  • Assigned scores to computer- imaged (or paper copies of) student work produced in standardized tests.
  • Attended zoom related training sessions conducted by scoring leadership via various training methods.
  • Possess basic computer skills and successfully use scoring software.

Customer Support Specialist

ABCmouse.com Age of Learning
05.2016 - 12.2018
  • Assist subscribers in a multi-channel environment (phone, email and chat).
  • Help subscribers troubleshoot any system issues, navigate site content, answer billing related questions, etc.
  • Research issues and provide solutions.
  • Report any technical concerns to QA.
  • Meet personal and team targets.

Part Time Consultant

Point of Hope Christian Academy
12.2015 - 04.2016
  • Research program operating policies federal, state, and licensing requirements.
  • Plan, develop, schedule, and/or provide in-service training and evaluation of child care staff.

Executive Assistant-CEO and VP Security & Human Resources

DigiFlight Inc
04.2014 - 05.2015
  • Conserves CEO's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications with the staff. Schedule appointments, meetings, conferences, and travel.
  • Contributed with government RFP's, proposal preparation; proofreading, assembly and delivery.
  • Manage recruitment and interview process using iCIMS Software, Clear Jobs, Monster, Indeed and onboarding new hires in ADP.

Headquarters Receptionist

DTLR /Officeteam
02.2011 - 04.2014
  • In a fast-paced environment, I was dedicated to serving customers and staff with a friendly demeanor. Screen and directed entertainment artists, potential investors and vendors through "Professional Excellence".
  • Utilize Outlook and Unified Manager software to manage visitors, staff appointments and organize meeting rooms.
  • Handle, diffuse, redirect customer queries and complaints, giving detailed information to upper Management on incoming complaints.
  • Research and retrieve information that promotes company growth to become more cost effective.

ASSESSOR/OBSERVER CONSULTANT

Early Reading First-Washington, DC
05.2010 - 09.2010
  • Assessor
  • Measure student's ability to recognize and produce the beginning sound(s) in an orally presented word.
  • Identify student's oral reading progress using Dibels (Dynamic Indicators of Basic Early Literacy Skills) technique. Determine if students are learning critical skills at an adequate rate (progress monitoring).
  • Identify specific skills that will be targeted with intervention (diagnostic).
  • Observer - CELLO tool (Early Language & Literacy Classroom Observation)
  • Observed organization, content, and management of classroom
  • Observed personnel and their approach to the curriculum, opportunities for child choice and initiatives.
  • Identified support for early writing and writing environment in the classroom.
  • Evaluated teacher's efforts to build vocabulary (reading area, phonological awareness, and characteristics of books, diversity, and approaches to book reading.

Educator/ Teacher - Kindergarten/First Grade

Faith Academy-Kansas City, MO
08.1997 - 09.2010
  • Increased the use of technology in the classroom for preschool and Kindergarten age students.
  • Designed and implemented new positive reinforcement for classroom management.
  • Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
  • Assistant with student and parent teacher conferences and accepted all responsibility for classroom, including all planning, instructing, and assessment.
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
  • Organized and created learning centers, bulletin boards, and manipulative games to enhance a better learning environment.
  • "I believe as educators it should be our passion to foster the academic, social and emotional development of each student. We must create a safe and holistic learning environment that will equip all students with the knowledge and tools to become high achievers, proficient readers, and critical thinkers who will thrive for a lifetime as productive and caring citizens".

TEST ADMINISTRATOR (Pt. Temp)

Lincoln College of Technology/Office Team
03.2010 - 05.2010
  • Administered entrance test to new students using "Integrated Wonderlic" software system.
  • Notified staff and counselor of scores via email/phone call.
  • Responsible for opening and closing of test site, and computers

Education

Bachelor's -

Faith Baptist Bible College And Theological Seminary
Independence, MO
01.2016

Skills

  • Data entry
  • Classroom Management
  • Customer Service
  • Computer skills
  • Typing
  • Order entry
  • Customer Support
  • Administrative experience
  • PERSONAL SKILLS
  • Consistently performs at an exemplary level based on reviews and recognition increases in efficiency improvements to office systems, workflows and processes
  • Supervision in coaching and training the staff
  • Resourceful problem solver using initiative and organizational skills to meet the objective and demands of an administrative leader
  • Superior multitasking of assignments and develop solutions to challenging business problems
  • Provide input in creative marketing, development of processes and procedures in projected goals with management

Certification

Youth Development Credential

Timeline

Scorer (Seasonal)

Cognia
05.2022 - 05.2024

Customer Support Specialist

ABCmouse.com Age of Learning
05.2016 - 12.2018

Part Time Consultant

Point of Hope Christian Academy
12.2015 - 04.2016

Executive Assistant-CEO and VP Security & Human Resources

DigiFlight Inc
04.2014 - 05.2015

Headquarters Receptionist

DTLR /Officeteam
02.2011 - 04.2014

ASSESSOR/OBSERVER CONSULTANT

Early Reading First-Washington, DC
05.2010 - 09.2010

TEST ADMINISTRATOR (Pt. Temp)

Lincoln College of Technology/Office Team
03.2010 - 05.2010

Educator/ Teacher - Kindergarten/First Grade

Faith Academy-Kansas City, MO
08.1997 - 09.2010

Bachelor's -

Faith Baptist Bible College And Theological Seminary

Similar Profiles

CREATE PROFILE