Pamela Wasson
Lake Elsinore,CA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
15
15
years of professional experience
Work History
HR Manager (People Lead)
Walmart
Murrieta, CA
04.2019 - Current
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
- Managed employee disputes by employing conflict resolution techniques.
- Guided leaders and employees on company policies, programs, benefits, and salary administration.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Assistant Store Manager
Walmart
Murrieta, CA
01.2014 - 04.2019
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Analyzed and interpreted store trends to facilitate planning.
Department Manager
Walmart
Lake Elsinore, CA
10.2007 - 12.2013
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Bachelor of Science in Business Administration-HR
Purdue University - North Central
Westville, INNo Degree - Associate Science of Business Management
Mt San Jacinto College
San Jacinto, CAHigh School Diploma -
Ortega High School
Lake Elsinore, CASkills
- HR Consulting
- New Employee Orientation
- HR Policies
- Performance Management Systems
- HR Legal Compliance
- Hiring Trends and Analysis
- Forecasting Employment Needs
- Exit Interviews and Processes
- HR Processes
- Statistical Data Analysis
- Compensation and Benefits Administration
- Personnel Information Systems
- Training Needs Analysis
- Compensation Structuring
- Payroll Coordination
- Personnel Recruitment
- Retail Store Management
- Employee Research
- Workforce Improvements
- Employee Performance Reviews
- Company Organization
- Wages and Salary
- Compensation and Benefits
- Termination Processing
- Employee Feedback and Recognition
- Microsoft PowerPoint
- Human Resources Best Practices
- Onboarding, Training and Development
- Compliance
- Regulatory Compliance
Timeline
HR Manager (People Lead)
Walmart
04.2019 - Current
Assistant Store Manager
Walmart
01.2014 - 04.2019
Department Manager
Walmart
10.2007 - 12.2013
Bachelor of Science - Bachelor of Science in Business Administration-HR
Purdue University - North Central
No Degree - Associate Science of Business Management
Mt San Jacinto College
High School Diploma -
Ortega High School