Pamela White Starr
Cincinnati,OH
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Experienced Job Title with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Friendly Job Title with in-depth knowledge of post office products and services. Proven record fostering positive relationships with customers. Successful in tactfully resolving issues relating to delivery, mail theft and lost or damaged mail. Dependable Job Title offering Number years of expertise in mailing letters and packages to recipients all over world. Highly attuned to customers' varying needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings. Determined Job Title with Number-year background in mail and parcel delivery. Expert in building positive relationships with customers and mentoring new hires on standard policies, procedures and related federal guidelines. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Mail Handler
United States Postal Service, USPS
06.1998 - 09.2022
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Performed routine maintenance on equipment to prevent downtime.
- Distributed mail on foot to residences and businesses, delivering to approximately Number customers per shift.
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
- Upsold postal services like insurance and tracking.
- Stamped sealed and sorted mail for delivery to other brances.
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
- Developed strategies to speed up mail mail sorting and delivery processes.
- Processed incoming and outgoing mail in accordance with postal regulations.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
- Monitored performance of all processing machines to identify and address any operational issues.
- Maintained clean and organized mail room to promote safety and efficiency.
- Maintained high level of confidentiality with mail items in line with regulations.
Teacher
Indianapolis Public Schools
11.2002 - 06.2006
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Planned and implemented integrated lessons to meet national standards.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Supported student physical, mental, and social development using classroom games and activities.
- Created lessons and online testing materials to facilitate remote learning.
- Helped students explore concepts with engaging, learning-focused activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Graded and evaluated student assignments, papers, and course work.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Fostered student curiosity and interest through creative hands-on activities.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
WarehouseOffice Clerk
Hooks Distribution Center
07.1994 - 11.1998
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Provided meeting support by taking minutes and dictations.
- Utilized office management software to record and track customer information.
- Processed documents and materials to disseminate information to appropriate parties.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Edited and proofread documents for accuracy and completeness.
- Interacted with customers by phone, email, or in-person to provide information.
- Created and maintained detailed records of all office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
Masters In Education - Education Special Ed Endorsement Eh Certification
Butler Ubiversity
Indianapolis, IN08.2004
Education
Ball State University
Muncie, IN08.1983
Skills
- Blockage Removal
- Bundle Letters
- Problem-Solving Skills
- Materials Storage
- OSHA Standards
- Skid Building
Accomplishments
- Processed and sorted average of Number pieces of mail per day.
- Improved customer-facing post office activities Number%.
Certification
- Area of certification Training - trainer for new hires
- Licensed Job Title - teacher
Timeline
Teacher
Indianapolis Public Schools
11.2002 - 06.2006
Mail Handler
United States Postal Service, USPS
06.1998 - 09.2022
WarehouseOffice Clerk
Hooks Distribution Center
07.1994 - 11.1998
Masters In Education - Education Special Ed Endorsement Eh Certification
Butler Ubiversity
Education
Ball State University
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