Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Pamela Woods

Anamosa,Iowa

Summary

Dynamic and service-oriented professional with a strong background in administrative support at Silver Oak Nursing. Expert in appointment scheduling and data entry, I excel in fostering positive client relations and maintaining an organized environment. Proven ability to enhance office efficiency while delivering exceptional customer service.

Overview

4
4
years of professional experience

Work History

Receptionist

Silver Oak Nursing
08.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Associate

Strawberry Hill School
04.2021 - 05.2021

I was hired as a general associate to help children. This was after the pandemic and children were behind on class room assignments.

Education

BBA - Accounting

Mt Mercy College
Cedar Rapids, IA
12-1993

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Data inputting
  • Administrative support
  • Mail handling
  • Multi-line telephone operation
  • Service-oriented mindset
  • Office management
  • Tech-Savvy
  • Information protection
  • Mail distribution

Timeline

Receptionist

Silver Oak Nursing
08.2021 - Current

Associate

Strawberry Hill School
04.2021 - 05.2021

BBA - Accounting

Mt Mercy College
Pamela Woods