Katy Vakranoff
Sales Associate
Anamosa,Iowa
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
DEPARTMENT MANAGER
Fareway
11.2018 - Current
- Trained and supervised associates on customer service excellence and strong company culture
- Adhered to store merchandising standards in support of appropriate inventory levels and backroom organization
- Delivered excellent customer service, driving quality shopping experiences
- Demonstrated exceptional problem solving skills in resolving customer complaints and issues
- Utilized strong organizational skills to develop efficient processes for managing daily operations
- Provided leadership and mentorship to staff members, leading to improved job performance and morale
- Utilized computer and point of sale systems for maintaining inventory and managing profit and loss.
SALES ASSOCIATE
Elegant Repeats
03.2017 - 09.2018
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Performed cleaning tasks, keeping store neat and organized
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized merchandise displays to promote higher levels of customer engagement
- Tagged new merchandise for sale and updated signs
- Followed checklist to complete retail store opening and closing activities.
CHEERLEADING INSTRUCTOR
Universal Cheerleading Association
06.2013 - 08.2017
- Collaborated with coaches from other programs to develop new skills or enhance existing ones
- Enforced safety protocols at all times with proper use of protective gear such as padding for stunts or pyramids
- Trained teams in competitive routines that highlighted each athlete's strengths
- Assessed student's skill levels and provided individual instruction as needed
- Encouraged sportsmanship between opposing teams before, during and after events
- Demonstrated proper form, safety techniques, and spotting procedures for stunts
- Instructed students in the fundamentals of tumbling, jumps, voice projection, and dance choreography.
Education
ASSOCIATE IN SCIENCE (A.S.) -
Kirkwood Community College
Cedar Rapids, Iowa05.2021
Skills
- Customer Service
- Organization
- Keyboarding skills
- Multitasking Strengths
- Time Management
- Microsoft Office
References
References available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Paid sick leavePaid time offWork-life balanceCareer advancementTimeline
DEPARTMENT MANAGER
Fareway
11.2018 - Current
SALES ASSOCIATE
Elegant Repeats
03.2017 - 09.2018
CHEERLEADING INSTRUCTOR
Universal Cheerleading Association
06.2013 - 08.2017
ASSOCIATE IN SCIENCE (A.S.) -
Kirkwood Community College
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