Pamela Wyman

Served high customer volumes during special events, nights, and weekends at busy neighborhood bar

• Performed opening and closing duties, setting up for incoming shift, cleaning and taking inventory, printing sales reports, preparing cash drawer and bank
• Increased sales and return customer base with focus on customer service with integrity
• Balanced daily cash and POS transactions accurately and expediently
• Followed alcohol awareness procedures and state laws regarding alcoholic beverage service
• Trained new bartenders on drink and garnish preparation and bar protocols
• Created employee handbook on equipment use and maintenance, sanitation and safety laws and policy and procedure guidelines
• Demonstrated strong communication and people skills with effective problem solving abilities

Offered friendly and professional bar service with a smile. Crafted specialty drink and traditional cocktail menu items, as well as seasonal offerings, for private country club club and golf course.

• Set up and maintained impeccably clean, attractive and well-stocked bar area for club tournaments and parties.
• Rapidly served high customer volumes during special events, including weddings and club celebrations of 500 or more members and guests.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to club members.