Utilizing knowledge and skills to support institutional advancement in accordance with operational frameworks while enhancing professional growth and experience.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Daycare Owner/Operator
Paraiso Infantil Daycare Inc
Bronxville, New York
05.2023 - Current
Managed daily operations of a licensed daycare facility.
Developed and implemented age-appropriate learning activities for children.
Supervised staff to ensure quality care and support for all children.
Coordinated parent communication regarding child progress and daycare policies.
Organized staff training sessions to enhance caregiving skills and knowledge.
Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
Organized extracurricular activities such as field trips and special events for the children enrolled in the daycare facility.
Ordered necessary materials or equipment required by state regulations.
Secretary
Monopoly Service
Bronxville, New York
06.2021 - 06.2024
Managed office and shop supplies alongside inventory to enhance operational efficiency.
Facilitated communication between Clients- owner and owner-staff to enhance workflow and collaboration.
Implemented office procedures to streamline operations and improve daily tasks.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Processed invoices for payment; tracked payments received from vendors and clients.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Analyst
Dirección Central de Inteligencia Delictiva DINTEL
Santo Domingo, Distrito Nacional
03.2016 - 09.2019
Analyzed crime data to identify trends and patterns for intelligence reports.
Maintained accurate records of all data collected during analysis processes.
Identified opportunities for process improvements across the organization.
Education
Bachelor of Science - Psicologia Industrial
Universidad Nacional Evangelica
Santo Domingo, Dominican Republic
06-2019
Redaccion De Informe
Infotep
Santo Domingo, RD
06-2018
Redaccion
Infotep
Santo Domingo, RD
05-2018
High School Diploma -
Liceo Eugenio Maria De Hostos
Arenoso, Dominican Rep
07-2009
Skills
Customer service
Safety compliance
Time management
Adaptability
Team collaboration
Conflict resolution skill
Client relationship management
Patience and tolerance
Microsoft Office
Document preparation
Effective communication
Report writing
Verbal and written communication
Languages
Spanish
Professional
English
Limited
Certification
Psicologia Industrial Certification
FIRST AID AND PCR
Redaccion de informes Certification
Auxiliar de Contabilidad
Ortografia
Manejador de programas de Oficina y Power poimnt
Timeline
Daycare Owner/Operator
Paraiso Infantil Daycare Inc
05.2023 - Current
Secretary
Monopoly Service
06.2021 - 06.2024
Analyst
Dirección Central de Inteligencia Delictiva DINTEL