Well-qualified, knowledgeable, and highly adaptable professional with proven success in being a long and dedicated employee while possessing a strong work ethic. Solid team player that takes pride in applying an outgoing, compassionate, and a positive attitude towards others. Motivated to maintaining customer satisfaction while insuring success to an employer. Specializing in critical thinking, problem solving and collaborating.
Overview
35
35
years of professional experience
Work History
Landlord
Mag-Cogs LLC, Sem-Fern, LLC & Adelanto, LLC
Aurora, CO
01.2015 - Current
Manage day-to-day business operations for rentals
Handle tenant complaints promptly and appropriately, proposing optimal solutions and consulting with repairmen and other support services
Resolve tenant disputes quickly and effectively
Enhance operational efficiency and productivity by managing budgets, accounts and costs
Monitor and oversee progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Team-work building with co-owner for improvements, future projects
Administer showings, rental paperwork and collections for rental properties
Follow up on delinquent tenants and coordinated collection procedures with co-owner and/or legal professionals
Evaluate and recommend changes in rental pricing strategies to remain competitive in market.
Increased profitability by over 55%
Instructional Assistant - Technology
Saddleback Valley Unified School District
Mission Viejo, CA
09.2002 - 01.2016
Maintained student learning with forward-thinking strategies focused on addressing student needs and resolving learning abilities through technology
Responded to teacher and administrative personnel requests for new products, services and programs for students
Communicated with teachers, students, and parents to better understand student needs and recommend appropriate solutions
Provided primary student and teacher support for any and all technology learning
Coordinated new technology training seminars for teachers and administrative personnel
Developed new learning methods for Pre-K through 6th-grade classroom & computer lab activities (including lessons for special education/autistic programs)
Developed and instructed after-school programs for students
Communicated technological needs with school district
Organized Team Building and Leadership systems for teachers, staff and administrative personnel
Supported student learning objectives through personalized and small group assistance
Provided support during classes, group lessons and classroom activities
Delivered curriculum in both one-on-one lessons and group learning environments
Created lesson materials, visuals and digital and delivered curriculum in both one-on-one lessons and group learning environments
Yearly audits and managed all software, inventory, and obsolete merchandise
Senior Purchasing Analyst
Kawasaki Motors Corporation, U.S.A.
Irvine, CA
05.1988 - 08.2002
Accepted and processed supply requests from dealers, and customers to fulfill needs and demand
Maintained documentation for all purchases through and with vendors and suppliers
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Liaison between vendors, product insurance companies, corporate legal and accounting departments
Audited and inspected vendor facilities and inventory throughout U.S.A.
Researched and updated all required materials, inventory, and delivery of products for nationwide dealers.
Development of new accounting system in collaboration with corporate accounting department and computer services department
Development of IT purchasing system for computer purchasing system Management/Supervision of accounts payable and accessories clerical staff
Reduced inventory delays by +45%
Education
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA
05.2018
Associate of Arts - Psychology
Saddleback Community College
Mission Viejo, CA
05.2016
High School Diploma -
Arcadia High School
Arcadia, CA
06.1984
Skills
Dynamic, results-oriented problem solver, managing difficult customers, and resolving situations
Excellent written and verbal communication skills
Enjoys working as a team member as well as independently
Courteous, caring, and helpful person
Understanding and compassionate about customers needs, wants, and desires
Meticulous about organization, preciseness, and neatness
Adapting to differing cultural, business, professional and casual environments
Posses strong skill in building customer trust, loyalty and confidentiality
Proficient at data entry, analysis and account management
Accomplishments
State Certified Volunteer Advocate for California Sexual Assault Victim Coalition
Lifetime Member - Assisteens of Assistance League of Arcadia Volunteer and Community Service Association
Lifetime Member of Psi Chi International Honor Society
Internet Customer Service Representative at Vance Outdoors/Sportsmans Outdoor SuperstoreInternet Customer Service Representative at Vance Outdoors/Sportsmans Outdoor Superstore