Human Resources Administrative Assistant
Steuben Foods
09.2024 - Current
Pamelia Bolden
Human Resources Administrative Assistant
Tonawanda,NY
Timeline
Human Resources Administrative Assistant
Durham Staffing/Man Power
03.2024 - 09.2024
Customer Service Representative
Mill-Tex Sportswear
02.2023 - 12.2023
Administrative Clerk
Zacher Electric
09.2022 - 02.2023
Human Resources Administrative Assistant
Steuben Foods/SPS
03.2018 - 09.2022
Self Employed
Self Employed Services
01.2018 - Current
Front Desk Clerk
Garden Place Hotels
05.2016 - 02.2018
GED / High School Equivalency Diploma - General Studies
Walton Senior Highschool
08.1988 - 06.1991
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid sick leave401k matchPaid time offWork History
Human Resources Administrative Assistant
Steuben Foods
Elma, NY
09.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Checked email, answered phones, and assisted employees at the HR window.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, order/set up/ clean up lunches, preparing documentation, and maintaining organized filing systems.
- Filed paperwork, sorted, and received/disbursed mail and maintained office organization.
- Processed employee termination paperwork at direction of supervisory staff.
- Scheduled interviews and updated the HR calendar for security and production.
- Assisted in onboarding new hires by preparing materials.
- Prepared and distributed employee birthday cards to support workplace engagement and recognition
- Manage vending machine refund requests
- Assist with company events and holiday activities
- Prepare and mail employee paychecks with attention to accuracy
Self Employed
Self Employed Services
Tonawanda, NY
01.2018 - Current
- Delivered exceptional customer service by ensuring safe, comfortable rides for passengers.
- Navigated efficiently using GPS technology to optimize routes and reduce travel times.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance.
- Managed passenger interactions professionally, resolving issues promptly to enhance satisfaction.
Human Resources Administrative Assistant
Durham Staffing/Man Power
Buffalo, NY
03.2024 - 09.2024
- Answered phones, and provided HR reception/employee assistance (window)
- Prepare new hire orientation folders with onboarding materials
- Monitor and track staff performance reviews
- Conduct candidate phone screens
- Manage interview scheduling for candidates
- Organize and maintain confidential files
- Assist with company holidays and events
Customer Service Representative
Mill-Tex Sportswear
Tonawanda, NY
02.2023 - 12.2023
- Resolved customer inquiries through multiple communication channels, ensuring prompt and effective support.
- Assisted in managing customer accounts, maintaining accurate records and facilitating smooth transactions.
- Collaborated with team members to streamline processes, enhancing overall customer satisfaction and efficiency.
- Enter sales orders accurately and efficiently
- Get shipping quotes and coordinate shipments
- Answer and assist/direct incoming customer calls
- Assist in warehouse operations as needed
Administrative Clerk
Zacher Electric
Cheektowaga, NY
09.2022 - 02.2023
- Phones - Managed daily correspondence and documentation, ensuring timely processing of information.
- Scheduled appointments.
- Maintained organized filing system, improving efficiency in document retrieval.
- Process credit card transactions accurately
Human Resources Administrative Assistant
Steuben Foods/SPS
Elma, NY
03.2018 - 09.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Checked email, answered phones, and assisted employees at the HR window.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, order/set up/ clean up lunches, preparing documentation, and maintaining organized filing systems.
- Filed paperwork, sorted, and received/disbursed mail and maintained office organization.
- Processed employee termination paperwork at direction of supervisory staff.
- Scheduled interviews and updated the HR calendar for security and production.
- Assisted in onboarding new hires by preparing materials.
- Prepared and distributed employee birthday cards to support workplace engagement and recognition
- Manage vending machine refund requests
- Assist with company events and holiday activities
- Prepare and mail employee paychecks with attention to accuracy
- Order office supplies
- Coordinate temporary employee staffing
- Handle and reconcile petty cash
- Oversee and schedule conference room reservations
Front Desk Clerk
Garden Place Hotels
Buffalo, NY
05.2016 - 02.2018
- Managed front desk operations, ensuring efficient guest check-in and check-out processes, reservations, cancellations, and room assignments.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using property management software.
- Trained and mentored new staff on front desk procedures and customer interaction protocols.
- Performed night audit duties, including balancing daily transactions and reconciling accounts.
- Coordinated with housekeeping and maintenance to ensure guest satisfaction
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Education
GED / High School Equivalency Diploma - General Studies
Walton Senior Highschool
DeFuniak Springs, FL 08.1988 - 06.1991
Skills
- Administrative skills
- Scheduling & calendar management (interviews, meetings, conference rooms)
- Customer service & phone support
- Petty cash handling, refunds, payment processing
- Office administration & filing
- Event coordination (holidays, employee engagement, birthday cards, order lunches)
- Data entry & HR record maintenance
- Microsoft Office & basic computer skills, type 50 wpm
- Night audit & financial reconciliation (hotel experience)
Summary
Human Resources professional with proven track record in administrative support and process improvement. Known for strong organizational skills and ability to enhance team collaboration. Reliable and adaptable to meet changing needs, ensuring efficient and effective HR operations.