Pampata Raysor
Brooklyn,NY
Summary
Driven Associate Benefit Opportunity Specialist 2 with a proven track record of enhancing customer satisfaction rates through expert problem-solving and efficient complaint resolution. Skilled in documentation management and teamwork, consistently delivering projects on time and within budget. Demonstrates exceptional organizational skills and attention to detail, significantly improving process efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Associate Benifit Opportunity Specialist 2
03.2005 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Education
Master of Science - Education
Long Island University
Brooklyn, NY05.2001
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Multitasking
- Attention to Detail
- Organizational Skills
- Written Communication
- Task Prioritization
- Excellent Communication
- Analytical Thinking
- Team building
- Project Planning
- Active Listening
- Interpersonal Communication
- Reliability
- Idea Development and Brainstorming
Certification
- Certified Personal Trainer, ISSA
- Certified Glute Specialist, ISSA
- Certified Functional Aging Specialist, ISSA
- Certified Strength and Conditioning Specialist, ISSA
- Certified Nutritionist, ISSA
- Certified Weight Management Specialist, ISSA
- Online Coaching Certification, ISSA
Timeline
Associate Benifit Opportunity Specialist 2
03.2005 - Current
Master of Science - Education
Long Island University
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