Dedicated professional with proven skills in customer service, crowd management, and regulatory compliance. Committed to ensuring guest safety and fostering a welcoming environment while consistently upholding venue policies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bouncer
Ike's
Charleston, Illinois
03.2024 - Current
Monitored venue entrance to ensure guest safety and compliance with regulations.
Checked identification to verify age and prevent underage entry.
Managed crowd control during events to maintain a secure environment.
Enforced venue policies and guidelines consistently for all patrons.
Developed strong relationships with customers through consistent interactions while providing excellent customer service.
Front Desk Receptionist
Harry Semrow Driving Range
Des Plaines, Illinois
03.2022 - 05.2025
Greeted and assisted customers with inquiries and service requests.
Managed phone calls and scheduled appointments for driving range sessions.
Maintained cleanliness and organization of the front desk area.
Processed payments and handled cash transactions efficiently.
Greeted customers warmly and made them feel welcome.