Panchanit Chullasoponsri
San Dimas,CA
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
12
12
years of professional experience
Work History
Restaurant Waitress
Janejira Thai Bistro
08.2018 - 09.2023
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Restaurant Waitress and Cashier
Banana Bay Restaurant
09.2013 - 07.2018
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Drink Maker
Thai House
06.2011 - 08.2013
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Skills
- Traffic Calming
- Billing and Payment Processing
- POS Processing
- Restaurant Operation
- Credit and Debt Card Processing
- Food Sanitation
- Cash Register Operations
- Mixed Drinks
- Warm and Friendly
Timeline
Restaurant Waitress
Janejira Thai Bistro
08.2018 - 09.2023
Restaurant Waitress and Cashier
Banana Bay Restaurant
09.2013 - 07.2018
Drink Maker
Thai House
06.2011 - 08.2013
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