Alyna Ramos
Victorville,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waitress
Los Domingos Mexican Restaurant
04.2021 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Operated POS systems to cash out customer checks and complete order transactions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Kinesiology
California State University - San Bernardino
San Bernardino, CA06.2026
High School Diploma -
University Preparatory
Victorville, CA05.2022
Skills
- Adaptable and Flexible
- Cleaning and Sanitizing
- Guest Satisfaction
- Process Payments
- Money Handling
- Warm and Friendly
- Traffic Calming
- Preventive Maintenance
Certification
- CA Food Handlers Card
- CPR Certified
Timeline
Restaurant Waitress
Los Domingos Mexican Restaurant
04.2021 - Current
Bachelor of Science - Kinesiology
California State University - San Bernardino
High School Diploma -
University Preparatory
- CA Food Handlers Card
- CPR Certified
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