To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Desk
Lowe's Home Improvement
200-B Mill Rd, Oaks, PA 19456
09.2021 - Current
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Maintained customer satisfaction with quick and professional handling of product returns.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Used POS system to enter orders, process payments and issue receipts.
Forklift Operator
First Quality
601 Allendale Rd, King of Prussia, PA 19406
06.2020 - 02.2021
Completed inventory cycle counts and documented information
Removed orders from storage, wrapped and staged for shipments.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Operated all loaders, equipment safely and efficiently to prevent damage to items and avoid injuries.
Transported goods between warehouse locations according to shipment and storage needs.
Busser
The Perky
400 Brower Ave, Phoenixville, PA 19460
03.2018 - 03.2020
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Education
Associate of Science - Mechanical Engineering Technology
Montgomery County Community College
Blue Bell, PA
05.2024
High School Diploma -
Spring-Ford Senior High School 9-12 Ctr
Royersford, PA
05.2020
Skills
Customer Service and Assistance
Information Updates
Multitasking Abilities
Customer Data Confidentiality
Understanding Customer Needs
Interpersonal
Issue and Complaint Resolution
Complex Product Knowledge
Microsoft Office
Strong Mathematic
Computer savvy
Active learning
Accomplishments
Cashier of the month in March 2022
Languages
Cambodian
Native or Bilingual
English
Full Professional
Timeline
Customer Service Desk
Lowe's Home Improvement
09.2021 - Current
Forklift Operator
First Quality
06.2020 - 02.2021
Busser
The Perky
03.2018 - 03.2020
Associate of Science - Mechanical Engineering Technology