Pankaj Thakwani
Somerset,NJ
Summary
Result-oriented, high-energy, hands-on professional, with successful 18+ years of accomplishments in the Hospitality/Property Management. Proficiency in Accounting/Hospitality software such as Choice Advantage, M3, Mass 200, Opera, MIS, ONQ, Signature, Fidelio etc. Specialist in internal auditing procedures. Produced programs of employee performance reviews, counsel sessions and promotions. Extensive knowledge in revenue management, cash flow statements, procurement, and financial reporting. Practical knowledge in creating and evaluating Budget and P&L statements. Applied knowledge in running hotels generating revenue from 2 million up to 10 million. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
17
17
years of professional experience
Work History
GENERAL MANAGER
Somerset Lofts Hotel, Ascend Hotel Collection by
Somerset, NJ
12.2013 - 05.2022
- Overall financial management of entire business operations this will include preparation of budgets, key performance indicators, financial reporting, and capital expenditure to ensure effective cost control and profitability
- Implemented business and marketing strategies to increasing revenue in 15% by end of year 2016
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness resulted in 80% retention
- Developed Quality Performance Review (QPR) program, which ensures consistent delivery of brand promise.
- Worked with maintenance personnel to maintain asset with preventative maintenance plans that resulted in 5 star ratings in Brand Quality Performance Review.
- Conduct team trainings and orientations, using Choice University/Advantage program, and on job training to ensure companies policies and procedures are met
- To have complete understanding of and ensure team adhere to hotel's policy relating to fire, hygiene, health, and safety
- Negotiates, designs, and implements special group rates for key accounts resulted in increase of 5% over last year.
ACCOUNTING DIRECTOR
Menlo Management/Friendwell Sunspring Investment
Edison, NJ
08.2011 - 09.2013
- Supervise employees performing financial reporting, accounting, billing, collections, payroll, and budgeting duties
- Coordinate and direct financial planning, budgeting, procurement, or investment activities of all or part of organization resulted in substantial cost reductions
- Monitor financial activities and details, such as cash flow and reserve levels, to ensure that all vendors payments were current
- Establish tables of accounts and assign entries to proper accounts
- Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology
- Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
ASSISTANT GENERAL MANAGER
Menlo Hotels SSP, Holiday Inn
South Plainfield, NJ
08.2005 - 08.2011
- Managing daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection
- Collaborated with digital marketing team to increase online sales by 10% compared to year before
- Increased occupancy by 18% for past 3 years, increasing gross revenue by 12% in same time frame.
- Received at least 95% guest satisfaction ratings on all mystery shops for two years, every quarter.
- Responsible for effective labor management of assigned departments through appropriate scheduling and monitoring of payroll resulted in substantial payroll expense.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Mentored and motivated team members to achieve challenging business goals.
Education
MBA - Business & Leadership Management
Franklin Pierce College
2004
Certificate of Community Service-learning Program -
Johnson & Wales University
Providence RI01.2001
Bachelor of Science - Hotel Management
Niraj College of Hotel Management & Catering Tech
Hyderabad, INDIA2000
Skills
- Profit and Loss
- Safety Assurance
- Vendor Negotiations
- Coaching and Mentoring
- Administrative Skills
- Budgeting and Cost Control
- Client Relations
- Operations Management
- Effective leader
- Staff training/development
- Project Planning
- Process Improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
GENERAL MANAGER
Somerset Lofts Hotel, Ascend Hotel Collection by
12.2013 - 05.2022
ACCOUNTING DIRECTOR
Menlo Management/Friendwell Sunspring Investment
08.2011 - 09.2013
ASSISTANT GENERAL MANAGER
Menlo Hotels SSP, Holiday Inn
08.2005 - 08.2011
MBA - Business & Leadership Management
Franklin Pierce College
Certificate of Community Service-learning Program -
Johnson & Wales University
Bachelor of Science - Hotel Management
Niraj College of Hotel Management & Catering Tech
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