Experienced pharmacist with over twenty years of experience in pharmacy. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Outpatient Pharmacist (40 Hours Per Week)
Department Of Veterans Affairs
Decatur, Georgia
05.2000 - Current
Addressing patient and health care professional inquires thru Clinical Contact Center Teams messages and onsite Call Center.
Advising patients on medication side effects and contraindications and explained proper administration.
Monitoring ordering of pharmacy narcotic medication stock to maintain streamlined inventory and low overhead.
Displaying patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Hand counting controlled medications, measured liquids and reconstituted antibiotics.
Properly filling and dispensing at least 80 controlled prescriptions per day.
Dispensing and verifying patient prescription orders, conducting necessary utilization reviews and PDMP for controlled medications.
Monitoring, filling and utilizing Scriptpro and Eyecon machines to fill, verify and batch medications.
Reviewing and evaluating orders for non-formulary and restricted drugs for appropriateness and compliance.
Advising patients on medication side effects and contraindications and explained proper administration.
Providing consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Processing average of 50 prescriptions per hour when teleworking and when working weekends in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Adhering to pharmacy laws and code of ethics.
Floater Pharmacist (PRN ~20 Hours or Less Per Week
Eckerd Pharmacy
Atlanta, GA
05.2002 - 12.2004
Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
Collaborated with colleagues, technicians and leading pharmacists in effective prioritization and filling of orders.
Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
Interpreted prescription orders, dispensed medications and counseled patients on drugs.
Worked with many customers to understand needs and provide excellent service
Education
Doctor of Pharmacy - Pharmacy
Mercer University
Atlanta, GA
05.2000
Bachelor of Science - Biology
Bennett College For Women
Greensboro, NC
05.1996
Skills
Customer Service
Maintaining Patient Records
Controlled Substance Management
Dispensing Medications
Prescription Review and Dosage
Drug Ordering & Storage
Utilizing Pyxis, Eye-con and Scriptpro Machines
Drug Utilization Reviews (DUR)
Direct Order Entry
Advising and Educating Patients
Problem Solving
Timeline
Floater Pharmacist (PRN ~20 Hours or Less Per Week
<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL