Jaysin Huynh
102 Piper Lane, West Chester
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Consumer Safety Inspection position.
Personable and organized professional with keen ability to manage high-volume deli operations and deliver excellent customer service. Possesses deep understanding of food safety regulations and inventory management, coupled with strong skills in team leadership and vendor relations. Aims to enhance store profitability and customer satisfaction through efficient operations and exceptional service standards.
Overview
4
4
years of professional experience
Work History
Customer Support Specialist ( 40 Hours Per Week)
VPP Communication
West Chester, PA
05.2023 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Provided technical support for VPP Communication products and services, ensuring customer satisfaction.
- Documented customer interactions in CRM system to maintain accurate records and track issues.
- Collaborated with team members to streamline support processes and enhance service delivery efficiency.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Maintained thorough knowledge of product offerings to provide accurate information and expert advice to customers.
- Developed knowledge base of frequently asked questions and solutions, facilitating faster issue resolution.
- Elevated customer support experience by adopting customer-first approach in all interactions.
Deli Manager (40 Hours Per Week)
Luigi and Giovanni
3601 Chapel Road, Newtown Square, PA 19073
07.2023 - 2025
- Paid attention to detail while completing assignments.
- Adhered to food safety regulations and culinary best practices in preparation of ingredients and meals.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Trained employees in various cooking techniques, food safety regulations and corporate policies.
- Performed safety and emissions inspections.
- Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Stored food and garnishes hygienically and at correct temperature to maintain food safety.
- Undertook preventive maintenance and safety inspections for smooth, uninterrupted operations.
- Identified non-conforming food products and led decision-making process for disposition based on risk to food safety and quality.
- Conducted safety inspections and followed safety rules and procedures.
- Complied with nutrition and sanitation regulations and safety standards by taking proper precautions to deliver high-quality food timely and simultaneously.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Adhered to health and safety standards while handling food and beverages.
- Used HACCP principles to prevent food safety and quality issues.
- Maintained proper temperatures in cases and coolers, completing consistent temperature logs for product freshness and food safety.
Cashier (40 Hours Per Week)
Mike's Pizza
1502 West Chester Pike , West Chester, PA 19382
06.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Business
Delaware County Community College
Media, PA06.2027
No Degree - Mechanical Engineering
Rensselaer Polytechnic Institute
Troy, New York, NY06.2024
High School Diploma -
West Chester Bayard Rustin High School
1100 Shilod Road, West Chester, PA 1938206.2023
Skills
- Customer service
- Task delegation
- Employee supervision
- Inventory management
- Customer complaint handling
- Opening and closing procedures
Accomplishments
Captain of Rustin JV & Varsity Football 2020-2023
Rustin Basketball Team 2020
Rustin Baseball Team 2020
Timeline
Deli Manager (40 Hours Per Week)
Luigi and Giovanni
07.2023 - 2025
Customer Support Specialist ( 40 Hours Per Week)
VPP Communication
05.2023 - Current
Cashier (40 Hours Per Week)
Mike's Pizza
06.2022 - 07.2023
No Degree - Mechanical Engineering
Rensselaer Polytechnic Institute
High School Diploma -
West Chester Bayard Rustin High School
No Degree - Business
Delaware County Community College