Summary
Overview
Work History
Education
Skills
Timeline
Barista

Paola Acosta

Lewisville,NC

Summary

Fluent in Spanish, I excel in hospitality, ensuring a professional and welcoming environment for all. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Barista

Momo Ashi
08.2022 - 08.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.

Laborer

Magne Shade
03.2020 - 07.2022
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.

Youth Summer Camp Counselor

Discover, Catawba College
07.2019 - 07.2019
    • Provided emotional support to campers when needed, fostering a sense of belonging within the community.
    • Maintained accurate records of camper attendance, incident reports, and medical information to ensure proper documentation for all activities.
    • Collaborated with fellow counselors to develop innovative ideas for program improvement.
    • Demonstrated adaptability in adjusting planned activities due to unforeseen circumstances while maintaining an enjoyable atmosphere.
    • Ensured cleanliness throughout the campground facilities by assigning chores and monitoring progress.
    • Organized and guided group activities by leading, coaching, and participating with campers.

Church Volunteer

Trinity Methodist Church
05.2014 - 07.2016
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.
  • Maintained church grounds to upkeep clean, safe and tidy presentation.
  • Coordinated with other volunteers to create a welcoming environment at worship services and special events.
  • Sourced and distributed food and supplies to those in need.
  • Prepared meals for church members and guests for funerals or special events.
  • Streamlined organization of church events, reducing setup times significantly.

Education

High School Diploma -

Ronald W. Reagan
Pfafftown, NC
06.2021

Skills

    • Teamwork and Collaboration
    • Cash Handling
    • Hospitality and Professionalism
    • Opening and closing duties
    • Adaptive and creative
      • POS System Operation
      • New Hire Training
      • Fluent in Spanish
      • Multitasking Abilities

Timeline

Barista

Momo Ashi
08.2022 - 08.2024

Laborer

Magne Shade
03.2020 - 07.2022

Youth Summer Camp Counselor

Discover, Catawba College
07.2019 - 07.2019

Church Volunteer

Trinity Methodist Church
05.2014 - 07.2016

High School Diploma -

Ronald W. Reagan
Paola Acosta