Summary
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Paola Andujar

Virginia Beach,VA

Summary

I am eager to develop my skills and lay the foundation for a successful future with your esteemed company. By securing this position, I will gain the necessary tools to provide exceptional service and acquire invaluable experiences that will shape my professional journey.

Work History

Server

Yard House
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service Representative

Home Depot
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Managed timely and effective replacement of damaged or missing products.
  • Responded to customer requests for products, services, and company information.
  • Met customer call guidelines for service levels, handle time and productivity.

Server and Food Runner

Yard House
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service

Arby's
  • Streamlined order processing for faster customer service and increased satisfaction.
  • Worked with customer service representatives to handle escalated customer issues.
  • Provided excellent customer service while meeting challenging time goals.
  • Greeted customers warmly to provide exceptional customer service.

Customer Service

CarMax
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Grew repeat client base through effective marketing and customer service.

Education

Diploma -

Antilles High School
Bayamón, PR

Certificate - Makeup Artist

Modern Hairstyling Institute
Bayamón, PR
05.2018

Skills

  • Skilled in Microsoft Word Applications
  • Advanced Excel Proficiency
  • PowerPoint
  • DoD Experience
  • Microsoft SharePoint
  • Babysitting
  • Childcare
  • Computer Networking
  • Help Desk
  • Microsoft Windows
  • Client Support

Awards

  • Defense Commissary Agency Certificate of Appreciation
  • Yard House Employee OF The Month of September

Languages

Spanish
Native or Bilingual

Timeline

Diploma -

Antilles High School

Certificate - Makeup Artist

Modern Hairstyling Institute

Server

Yard House

Customer Service Representative

Home Depot

Server and Food Runner

Yard House

Customer Service

Arby's

Customer Service

CarMax
Paola Andujar