Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Paola Bonilla

Alexandria,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Resident Assistant

Ctyouth
Baltimore, MD
07.2023 - 08.2023
  • Completed routine rounds, checking with residents to meet care needs.
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Monitored assigned areas for cleanliness and security purposes.
  • Transported residents to activities and meals.
  • Welcomed new residents and assisted with community adjustment.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Developed positive relationships with all members of the residence hall community.
  • Managed administrative tasks, maintenance requests, room change process and incident reports.
  • Responded to emergency situations within the residence hall.
  • Assisted students with problem resolution through mediation and conflict management techniques.
  • Served as positive role model for diverse group of individuals.

Orientation Leader

Marymount University
Arlington, VA
05.2023 - 06.2023
  • Led small group discussions on topics such as time management, study skills, career planning, financial aid and health services.
  • Served as a resource for new students seeking assistance in navigating university systems or services.
  • Provided orientation to new students and their families, explaining the university policies and procedures.
  • Planned and facilitated evening activities to promote student social connection development.
  • Attended professional development seminars focused on best practices in higher education orientation processes.
  • Created a welcoming environment for incoming students by providing them with advice on how to adjust to college life.
  • Developed relationships with current students to ensure they were informed of upcoming events and activities on campus.
  • Mentored students on successful strategies for integrating into college life.
  • Worked with outside departments and offices to resolve student concerns.

Coach

Alexandria Soccer Association
Alexandria, VA
06.2018 - 02.2023
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Established professional relationships with team members and coaches.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
  • Developed practice plans tailored to individual needs as well as team development requirements.
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.

Education

Some College (No Degree) - Health Sciences

Marymount University
Arlington, VA

Skills

  • Case Management
  • Diversity and Inclusion
  • Public Speaking
  • Documentation and Reporting
  • Time Management
  • Team Player
  • Role Modeling
  • Student Engagement
  • Assertive
  • Collaborator
  • Problem-Solver
  • Agenda Planning
  • Spanish Fluency
  • Safety Oversight

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Resident Assistant

Ctyouth
07.2023 - 08.2023

Orientation Leader

Marymount University
05.2023 - 06.2023

Coach

Alexandria Soccer Association
06.2018 - 02.2023

Some College (No Degree) - Health Sciences

Marymount University

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Paola Bonilla