Paola Carrizales
Waco,TX
Summary
Offering solid foundation in customer service and communication, eager to learn and develop in fast-paced environment. Delivers strong problem-solving abilities and effective time management skills. Ready to use and develop customer service and communication skills in General Service Representative role.
Overview
4
4
years of professional experience
Work History
Server
Cracker Barrel Restaurant
Waco, TX
10.2024 - Current
- Provided attentive service to guests, ensuring a positive dining experience.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Created warm relationships with regular customers.
Server/Host
Cultura Mia
Waco, TX
08.2022 - 09.2023
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
McLennan Community College
Waco, TX05-2027
Skills
- Guest engagement
- Exceptional customer service
- Strong work ethic
- Hospitality service expertise
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Cracker Barrel Restaurant
10.2024 - Current
Server/Host
Cultura Mia
08.2022 - 09.2023
High School Diploma -
McLennan Community College