Paola Contreras
Minneapolis,MN
Summary
Results-driven Insurance Sales Agent with expertise in insurance products and market strategies. Builds lasting client relationships and communicates complex information clearly. Negotiates effectively, closing deals and expanding client base. Surpasses sales targets while enhancing customer satisfaction through tailored service solutions.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Insurance Agent
Kim Nybo State Farm
Minneapolis, Mn
10.2025 - Current
- Advised customers on importance of maintaining adequate insurance coverage to mitigate risks.
- Informed clients about insurance products and coverage options, enhancing decision-making.
- Processed policy applications and renewal documents efficiently.
- Performed follow-ups to assess client satisfaction and retention rates.
Customer Service Cashier
Culver's Restaurant
Bloomington, Minnesota
08.2021 - 09.2025
- Managed cash register operations, including handling payments and issuing receipts.
- Ensured cleanliness and organization of checkout area during peak hours to enhance customer experience.
- Guided customers in menu selections and provided information on daily specials to facilitate informed choices.
- Maintained cleanliness and organization of checkout area during busy shifts.
- Supported co-workers during busy shifts to ensure efficient store operations. with tasks to ensure smooth operations of the store.
- Communicated product pricing and addressed customer inquiries regarding products and services to support purchasing decisions.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Dog Sitter
Adogo Pet Hotel
Richfield, Minnesota
08.2024 - 04.2025
- Supervised daily activities of dogs, ensuring safety and engagement.
- Monitored dog behavior for signs of distress or health issues during visits.
- Monitored dog behavior for signs of distress or health issues, facilitating timely interventions.
- Maintained clean, safe environment, promoting health and comfort for animals.
Education
Edina High School
Edina, MN 09.2021 - 06.2025
Skills
- Policy management
- Customer service
- Client relationship
- Problem resolution
- Time management
- Team collaboration
- Basic math
- Reliability and punctuality
- Communication skills
Accomplishments
- All Lake Conference for volleyball.
- Hustle Award all 4 years of high school volleyball.
- Deans list once.
- Spirit Award last year.
Websites, Portfolios, Profiles
https://www.linkedin.com/in/paola-contreras-48b155355?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
Languages
- Spanish
- French
Timeline
Insurance Agent
Kim Nybo State Farm
10.2025 - Current
Dog Sitter
Adogo Pet Hotel
08.2024 - 04.2025
Edina High School
09.2021 - 06.2025
Customer Service Cashier
Culver's Restaurant
08.2021 - 09.2025