Paola Cratere Duarte
Taylorsville,UT
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills. Ready to help team achieve company objectives.
Proactive customer-orientated professional with over 5 years of experience in reputable shops.
Overview
8
8
years of professional experience
Work History
Teller
Mountain America Credit Union
05.2023 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Maintained friendly and professional customer interactions.
- Established rapport with new clients to increase satisfaction and loyalty.
Crew Member
Wendy´s Restaurant
05.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Production Line Worker
OLI
10.2020 - 03.2022
- Packaged and labeled products using automated equipment.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Followed instructions to make products in line with customer specifications.
Crew Member
Nata Lisboa
10.2018 - 05.2020
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Real Estate Agent
D.P. Inversiones C.A
03.2016 - 03.2017
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
Education
High School Diploma -
L.B. Federico Carmona
Barquisimeto, Venezuela06.2015
Skills
- Teamwork
- Trilingual
- Problem-solving
- Costumer service expert
- Sales
- Leadership
- Public speaking
- Handling conflict
- Positive
- Friendly
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Teller
Mountain America Credit Union
05.2023 - Current
Crew Member
Wendy´s Restaurant
05.2022 - 12.2022
Production Line Worker
OLI
10.2020 - 03.2022
Crew Member
Nata Lisboa
10.2018 - 05.2020
Real Estate Agent
D.P. Inversiones C.A
03.2016 - 03.2017
High School Diploma -
L.B. Federico Carmona
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