Be able to build a career with opportunities of growth and enhance my educational and professional skills in a stable and dynamic workplace.
Overview
12
12
years of professional experience
Work History
Bartender
The Cheesecake Factory
10.2017 - Current
Duties include familiarizing guest with the menu and daily specials, accurately preparing drink orders, running multi-course meals, and cashing bills
Checking with customers to ensure that they're enjoying their meals and take actions to correct any problems
Bartender
Club Viva
09.2016 - 10.2018
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Customer Service Representative
Rose International
06.2016 - 10.2017
Process orders and fulfill customer inquiries to ensure customer satisfaction
Find solutions that fit those individualized situations and prioritize the customers' needs at each step of the process
Retail/Personal Shopper
D'Club Boutique
05.2014 - 06.2016
Provide expert advice and give the highest level of customized personal service to individual shoppers
Giving advance knowledge of products, services and trends to guide the customers into making the best decisions that are particularly suited to their needs and desires
Brand Ambassador/Model
Buena Vibra Group
04.2013 - 06.2016
Drive costumer demand for a product, service, brand or concept by directly interacting with potential customers
Demonstrate and explain products, methods, and give additional information with great attitude
Education
Licensed - Esthetician
Hollywood Beauty School
Orlando, FL
04-2024
Associate - Personal Stylist
New York Institute of Art And Design
New York, US
05-2022
Bachelor's - Drama- Acting
University of Puerto Rico
Rio Piedras, PR
05.2016
High school or equivalent - Accounting and Office Administrator
Escuela Superior Ileana de Gracia
Vega Alta, PR
05.2013
Skills
Bilingual (Spanish- English)
Creative director
Team leader
Attention to detail
Take initiative
Liquor, beer, and wine knowledge
Highly reliable
Timeline
Bartender
The Cheesecake Factory
10.2017 - Current
Bartender
Club Viva
09.2016 - 10.2018
Customer Service Representative
Rose International
06.2016 - 10.2017
Retail/Personal Shopper
D'Club Boutique
05.2014 - 06.2016
Brand Ambassador/Model
Buena Vibra Group
04.2013 - 06.2016
Bachelor's - Drama- Acting
University of Puerto Rico
High school or equivalent - Accounting and Office Administrator