Paola Degante
Summary
I consider myself a hardworking Customer Service Representative with 7 years of experience. with customers, I know how to interact and have a conversation. Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dependable Cash Handler with rapid money-counting skills and a strong history of customer service. Extremely high accuracy due to a detail-oriented approach. Responsible for preparing tills before collection and closing out at the end of shift.
Overview
3
3
years of professional experience
Work History
Front Office Manager
DISPLAYIT INC
IRVINE , CA
12.2022 - Current
- Established strong relationships with corporate clients to foster repeat business opportunities.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Inventoried and ordered supplies for the office.
- Prepared and prioritized calendars and correspondence.
- Monitored office inventory to maintain supply levels.
- Scheduled appointments, meetings, and events for management staff.
- Professionally greeted visitors, responding to inquiries and directing them to appropriate personnel.
Jewelry Sales Associate
Don Roberto Jewelers
SANTA ANA , CA
01.2021 - 11.2022
- Described merchandise and explained use, operation and care.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Processed payments using point-of-sale systems, credit card machines, and cash registers.
- Placed special orders or called other stores to find desired items.
- Advised customers on the selection of products based on their needs and preferences.
- Bagged or packaged purchases and wrapped gifts.
- Tracked inventory levels to ensure adequate stock was available at all times.
Education
Valley High School
Santa Ana, CASkills
- computer skills
- Staff development
- Extremely organized
- Public speaking
- Problem solving
- Prioritizing
- Attention to details
- communication
- Customer Assistance
- Cash Handling
- Payment Processing
- Store Opening and Closing
- Friendly and Helpful
Accomplishments
Telephone Service
Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Product Promotion
Up-sold products and motivated customers to upgrade current product plans. - Monetary Transactions
Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Office Manager
DISPLAYIT INC
12.2022 - Current
Jewelry Sales Associate
Don Roberto Jewelers
01.2021 - 11.2022
Valley High School
Similar Profiles
Vinay Ajay Kumar MaddelaVinay Ajay Kumar Maddela
Front Office Duty Manager and (acting Assistant Front Office Manager) at Constance Ephelia Resort, Mahe IslandFront Office Duty Manager and (acting Assistant Front Office Manager) at Constance Ephelia Resort, Mahe Island
CELIA VARELACELIA VARELA
Front and Back Office Medical Assistant/Front Office Manager at Hope Medical CenterFront and Back Office Medical Assistant/Front Office Manager at Hope Medical Center
ASHISH RANAASHISH RANA
Front Office Manager at (Accor) Mercure Lucknow Gomti NagarFront Office Manager at (Accor) Mercure Lucknow Gomti Nagar
Veronika DubilVeronika Dubil
Front Office Manager at Aimbridge HospitalityFront Office Manager at Aimbridge Hospitality
LEEOR GOLDSHMIDLEEOR GOLDSHMID
Scientific Content at AS BeautyScientific Content at AS Beauty