Paola Dominguez
El Paso
Summary
Dynamic leader with a proven track record at KFC, enhancing team efficiency and customer satisfaction through expert staff management and problem-solving. Excelled in staff training, significantly boosting sales performance. Skilled in inventory control and employee motivation, adept at maintaining high productivity and financial accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
KFC
10.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Managed staff hiring, training and supervision.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Del Valle High School
El Paso, TX06-2022
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Employee motivation
- Attention to detail
Certification
As of today, I am studying in the Medical Assistant program at Southwest University. I am certified as an EKG Technician (CET) and a Clinical Medical Assistant (CCMA). Additionally, I am completing my final term to earn my Phlebotomy Technician (CPT) certification.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor
KFC
10.2022 - Current
As of today, I am studying in the Medical Assistant program at Southwest University. I am certified as an EKG Technician (CET) and a Clinical Medical Assistant (CCMA). Additionally, I am completing my final term to earn my Phlebotomy Technician (CPT) certification.
High School Diploma -
Del Valle High School
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