Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paola Garibay

Pittsburg ,CA

Summary

Records management professional with proven expertise in maintaining, organizing, and securing sensitive data. Strong ability to collaborate with teams to meet organizational goals, adaptable to evolving requirements, and consistently reliable. Skilled in records retention, data entry, compliance, and confidentiality standards. Known for integrity, efficiency, and results-driven approach. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Records Specialist

Dentons Law Firm
Oakland, CA
12.2022 - 06.2024

Ensured accurate recordkeeping by regularly auditing and updating database

information.

• Improved customer service response times by efficiently locating and providing requested documentation when needed.

• Supported legal teams during litigation cases by ensuring timely access to relevant documents and evidence materials.

• Developed an efficient archival system, allowing for easy location and retrieval of historical records as needed.

• Managed both physical and electronic files effectively, ensuring seamless integration between formats for ease of access across departments.

• Scanned paper records to transfer to digital filing systems.

Front Desk Receptionist

Contra Costa Regional Medical Center
Martinez, CA
03.2022 - 04.2024
  • Managed multi-line phone system and pleasantly greeted patients.

• Coordinated referrals through insurance and other medical specialists and documented details in patient

charts.

• Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.

• Checked patient insurance, demographic, and health history to keep information current.

• Conducted patient intake interviews, recording and documenting relevant information.

• Facilitated collaboration within the team by organizing regular meetings,

maintaining meeting minutes, and tracking project progress.

• Optimized calendar management for executives by scheduling appointments

strategically while considering priorities and minimizing conflicts.

Caregiver

St. Juliana Home Health Care
Pleasanton, CA
04.2021 - 04.2022

Guided patients to restroom to support bladder and bowel relief requirements.

• Recognized and reported abnormalities or changes in patients' health status to case manager.

• Transported clients to and from medical appointments with safety and efficiency.

• Transported individuals to events and activities, medical appointments, and shopping trips.

• Collaborated with healthcare team members to develop personalized care plans for each client, resulting in

tailored support and improved wellbeing.

• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.

• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

• Scheduled daily and weekly care hours for client caseload.

• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

• Prepared nutritious meals according to dietary restrictions, supporting clients" overall health through balanced

nutrition.

• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

• Assisted with daily living activities, running errands, and household chores

Bookkeeper

Colombia Business Services
Concord, CA
05.2020 - 05.2021
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.

Front Desk Receptionist

Oxygen Plus
Walnut Creek, CA
10.2020 - 04.2021

Managed multi-line phone system and pleasantly greeted patients.

• Coordinated referrals through insurance and other medical specialists and documented details in patient

charts.

• Obtained payments from patients and scanned identification and insurance cards.

• Organized paperwork such as charts and reports for office and patient needs.

• Processed medical insurance claims and payments.

• Frequently double-checked patient histories and current information while scheduling follow-ups and other

appointments.

• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

• Maintained a well-stocked reception area, creating a welcoming atmosphere for patients upon arrival.

• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Education

Diablo Valley College
Pleasant Hill, CA

Skills

  • Audit preparation
  • Document Scanning
  • Compliance Monitoring
  • Records Management Systems
  • iManage
  • File Indexing
  • Clerical skills
  • Appointment Scheduling
  • Patient Referral
  • Medical Record keeping
  • Bookkeeping
  • Records Management
  • Medical Billing
  • Insurance Claims
  • Customer Service
  • HIPAA Guidelines
  • Data Entry
  • Appointment management

Languages

Spanish
Native or Bilingual

Timeline

Records Specialist

Dentons Law Firm
12.2022 - 06.2024

Front Desk Receptionist

Contra Costa Regional Medical Center
03.2022 - 04.2024

Caregiver

St. Juliana Home Health Care
04.2021 - 04.2022

Front Desk Receptionist

Oxygen Plus
10.2020 - 04.2021

Bookkeeper

Colombia Business Services
05.2020 - 05.2021

Diablo Valley College
Paola Garibay