Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paola Iglesias

Stevenson Ranch

Summary

Experienced and dependable healthcare professional with over 11 years in medical assistance, patient care, and administrative coordination. Known for exceptional organizational skills, workflow optimization, and team leadership. Proven track record in patient outreach, staff training, and supporting high-functioning medical teams. Seeking to leverage clinical and administrative expertise to contribute as an Administrative Supervisor in a dynamic healthcare setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

UCLA Health
06.2021 - Current
  • Performed clinical tasks including vital signs, medical histories, injections, venipuncture, and assisting in procedures. (eg administer oral, IM, subcutaneous, and ID medications; perform spirometry, skin tests, and ear lavages)
  • Maintained exam rooms and medical equipment in compliance with safety and sanitation standards.
  • Supported physicians and staff in daily operations to ensure timely patient flow and care.
  • Coordinate daily patient flow and clinic operations to support physicians
  • Conduct venipuncture, collect lab samples, and perform waived tests with quality control standards
  • Maintain inventory of clinical supplies and support training of new MAs
  • Utilize Epic CareConnect for scheduling, charge worklists, documentation, and referral coordination

Care Coordinator

Facey Medical Foundation
02.2019 - 06.2021
  • Led patient outreach initiatives to promote preventative care, increasing CEI compliance.
  • Developed and implemented workflows, forms, and training materials to support team operations.
  • Acted as liaison between patients, providers, and departments, improving communication and service delivery.

Certified Medical Assistant

Lakeside Community Health Care
05.2017 - 01.2019
  • Provided front-line clinical support, including assisting with treatments and procedures.
  • Assigned and prioritized tasks, fostering smooth and efficient daily workflows.
  • Delivered friendly and professional patient interactions both in person and by phone.

Education

Medical Assistant Diploma -

Concorde Career College
North Hollywood, CA
04.2014

High School Diploma - undefined

John Burroughs High School
Burbank, CA
05.2012

Skills

  • Staff Supervision & Task Delegation
  • Workflow & Protocol Development
  • Patient Care & Clinical Support
  • Training & Onboarding
  • Office Administration & Scheduling
  • Compliance & Quality Assurance
  • Referrals Submission
  • Patient Flow Coordination & Emergency Assistance
  • Epic (CareConnect) EHR Proficiency
  • Front & Back Office Operations
  • Administering Medications & Inhalation Therapies Inventory & Supply Management
  • Interpersonal & Bilingual Communication (Spanish-English)
  • Waived Testing & Quality Control
  • MSDS, OSHA, PPE, Biohazard Safety

Certification

BLS and CPR Certification, 10/01/23, 10/01/25

Timeline

Medical Assistant

UCLA Health
06.2021 - Current

Care Coordinator

Facey Medical Foundation
02.2019 - 06.2021

Certified Medical Assistant

Lakeside Community Health Care
05.2017 - 01.2019

High School Diploma - undefined

John Burroughs High School

Medical Assistant Diploma -

Concorde Career College

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