Paola Lopez
North Hollywood,CA
Summary
Detail-oriented with a Bachelor's in Business Administration and experience in office support and customer service. Skilled in filing, record maintenance, and assisting staff and the public. Bilingual in English and Spanish, with strong communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Retail Associate
Amazon Fresh
07.2021 - Current
- Assisted customers in English and Spanish, ensuring clear communication and efficient service.
- Used a scanner device to track inventory and accurately process online grocery orders.
- Supported various departments, demonstrating teamwork and adaptability.
Cook
Universal Studios Hollywood
05.2023 - 09.2023
- Followed health and safety protocols for food handling and storage.
- Adapted to a fast-paced environment, demonstrating strong organization and teamwork.
Attendance Office Assistant
Van Nuys High School
08.2019 - 03.2020
- Filed and organized attendance records to support office staff in maintaining student records.
- Assisted Spanish-speaking parents in understanding school policies and procedures.
- Handled phone calls, scheduled meetings, and helped prepare materials for school administration.
Community Resource Volunteer
One Degree
08.2019 - 02.2020
- Researched and compiled community resources, including healthcare services for low-income families.
- Helped update and maintain public databases with accurate information on available programs.
- Worked with a remote team to organize information and meet deadlines.
Education
Bachelor of Science - Business Administration (Specialized in Systems & Operations Management)
California State University, Northridge
05.2024
Pre-Allied Health Certificate -
Los Angeles Valley College
12.2024
High School Diploma -
Van Nuys High School
01.2020
Skills
- Clerical & Administrative Support: Experience with filing documents, maintaining records, and assisting with office tasks
- Bilingual Communication: Fluent in English and Spanish, assisting individuals with inquiries and information
- Attention to Detail: Experienced in filing records, preparing documents and materials, and using scanning technology to ensure accuracy in order processing and inventory management
- Customer Service & Public Interaction: Comfortable assisting individuals in person and over the phone, answering inquiries, and directing people to appropriate resources
- Basic Office Technology: Familiar with Microsoft Office (Word, Excel), scanners, and copiers
References
- Manny Gonzalez, Assistant Store Manager, Amazon Fresh, mnygonz@amazon.com, +1 (206) 888-7176
- Terence Mei, Microbiology Professor, Los Angeles City College, meitg@lacitycollege.edu, 323-953-4000 ext. 2802
- Michael Burnside, Chemistry Professor, California State University Channel Islands, michael.burnside014@csuci.edu, (805) 437-8870
Timeline
Cook
Universal Studios Hollywood
05.2023 - 09.2023
Retail Associate
Amazon Fresh
07.2021 - Current
Community Resource Volunteer
One Degree
08.2019 - 02.2020
Attendance Office Assistant
Van Nuys High School
08.2019 - 03.2020
Bachelor of Science - Business Administration (Specialized in Systems & Operations Management)
California State University, Northridge
Pre-Allied Health Certificate -
Los Angeles Valley College
High School Diploma -
Van Nuys High School