Paola Maldonado
South Milwaukee,WI
Summary
Proven Customer Service Representative at Boutique, adept in technical support and maintaining service standards. Excelled in managing high-stress situations, enhancing customer satisfaction through efficient order fulfillment. Demonstrated ability to work collaboratively, developing best practices for superior service delivery. Skilled in conflict resolution and teamwork, significantly contributing to a positive customer experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Boutique
03.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
3 - Secundaria
Telesecundaria
Mexico, ME07.2019
Skills
Technical Support
Service standard compliance
Order fulfillment
Timeline
Customer Service Representative
Boutique
03.2023 - 06.2024
3 - Secundaria
Telesecundaria
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