Paola Melendez

• Supported promotional setups, enhancing customer engagement during sales events.
• Trained new associates on store procedures and customer service standards.
• Resolved customer complaints effectively, improving overall satisfaction ratings.
• Implemented best practices for safety and cleanliness in the work environment.

Provides safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs. Assists in the buildup/breakdown of pallets containing heavyweight freight. Serves as liaison between company and ULD repair vendor, as required. Performs other duties as assigned.

• Maintained inventory accuracy through regular stock audits and organization.
• Operated point-of-sale systems efficiently, ensuring quick transaction processing.
• Collaborated with team members to restock shelves and maintain store presentation.
• Assisted customers with product inquiries and provided exceptional service.