Summary
Overview
Work History
Education
Skills
Timeline
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Paola Perez Flores

North Hills,CA

Summary

Dedicated and adaptable professional with a proactive attitude and eager to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Sherman Oaks
07.2022 - Current
  • Greeted customers and helped with locating items and join reward programs
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Maintained clean sales floor and straightened and faced merchandise
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Answered questions about store policies and addressed customer concerns
  • Used POS system to process sales, returns, online orders and gift card activations
  • Folded and arranged merchandise in attractive displays to drive sales.

Assistant Park Services Attendant

Griffith Park
08.2018 - 03.2022
  • Completed clerical tasks such as filing, copying, and scanned
  • Interacted with customers by phone, email, or in-person to provide information
  • Processed large transactions to book for events
  • Watched areas to anticipate problems and intervened to prevent situations
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor
  • Maintained and updated office records, both digital and physical
  • Prepared and edited documents to produce precise, accurate and professional communication
  • Edited and proofread documents for accuracy and completeness
  • Kept office supplies well organized and sufficiently stocked.

Education

Associate of Arts -

College of The Canyons
Valencia, CA
06-2021

Bachelor of Arts: Psychology -

California State University Northridge
Northridge, CA

Skills

  • Multitasking Abilities
  • Flexible and Adaptable
  • Customer Assistance
  • Time Management
  • Teamwork
  • Data Entry
  • File Organization
  • Scheduling
  • Problem Resolution

Timeline

Retail Sales Associate

Sherman Oaks
07.2022 - Current

Assistant Park Services Attendant

Griffith Park
08.2018 - 03.2022

Associate of Arts -

College of The Canyons

Bachelor of Arts: Psychology -

California State University Northridge

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Paola Perez Flores