Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Paola Ramos

Daly City,CA

Summary

Engaging hospitality with a proven track record at Chick-fil-A and Target, skilled in customer service and team collaboration. Understanding in quality inspections and order preparation, I consistently made sure a positive dining experience maintaining high standards of cleanliness and safety. Commitment to delivering exceptional service and adding to customer satisfaction.

Overview

2
2
years of professional experience

Work History

Barista

Target, Starbucks/Pizza hut
Colma , CA
11.2023 - 02.2025
  • Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks' standards. Demonstrated strong knowledge of Starbucks' menu items, ingredients, and preparation methods.
  • Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • At all times, adhere to company policies and procedures regarding food handling and quality control.
  • Efficiently operated equipment to prepare high-quality beverages in a fast-paced setting.
  • Kept inventory levels in check, restocked supplies as needed, and communicated inventory needs to management.
  • Collaborated with team members to ensure a smooth workflow during peak hours, contributing to overall customer satisfaction.

Team Member

Chick-fil-A
Daly City, CA
10.2022 - 04.2023
  • Maintained cleanliness of the dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed.
  • Processed customer transactions accurately and quickly, and knew and recognized the menu.
  • Provided exceptional customer service by efficiently addressing questions, resolving issues, and ensuring customer satisfaction.
  • Delivered fast and friendly service to customers, aimed at providing a positive dining experience.
  • Maintained a clean and organized work area throughout the shift. Monitored expiration dates on food items for freshness assurance.
  • Collaborated with team members to achieve project milestones within set deadlines.

Education

Associate Degree in Psychology - Developmental Psychology

City College of San Francisco
San Francisco, CA
12-2026

High School Diploma -

Summit Public Schools: Shasta
Daly City, CA
06-2023

Skills

  • Hospitality and accommodation
  • Product knowledge
  • Quality inspections
  • Order preparation
  • Attention to detail
  • Workplace safety
  • Customer service
  • Team collaboration
  • Conflict resolution

Languages

English
Full Professional
Spanish
Professional

Affiliations

Volunteer work: Out door Education

  • For about three months, broken into different times, I did volunteer work. My role involved organizing and leading various educational and recreational activities. I served as a cabin leader for children ages 9 to 13, guiding them through a variety of activities focused on nature and outdoor exploration. My responsibilities included organizing and leading group activities, providing guidance and support to the children, and ensuring a safe and positive environment.

This experience allowed me to contribute to the children's growth, while also learning how to adapt my leadership to meet the diverse needs of the group.

Timeline

Barista

Target, Starbucks/Pizza hut
11.2023 - 02.2025

Team Member

Chick-fil-A
10.2022 - 04.2023

Associate Degree in Psychology - Developmental Psychology

City College of San Francisco

High School Diploma -

Summit Public Schools: Shasta
Paola Ramos