Paola Reyes
Greater Houston,TX
Summary
Current Texas National Guard Information Technology Specialist with an ACTIVE DOD SECRET CLEARANCE.
I specialize in IT/Helpdesk, telecommunications and operating/maintaining computer systems. I take pride in my work no matter what I do whether it is military related or civilian.
Looking for a Part-time IT Specialist/ Network Operator/ Helpdesk job.
Overview
3
3
years of professional experience
Work History
Information Technology Specialist
Texas Army National Guard
Houston, TX
06.2023 - Current
- Maintaining, processing, and troubleshooting military computer systems and operations, in combat, and enterprise environments.
- Configured Cisco networks : routers, switches, DHCP and DNS servers, and firewalls. Created VLANs, performed access control and coordinated installation of software systems.
- Created user accounts, managed user permissions to files, servers, virtual desktops and email accounts via Microsoft AD. Implemented file sharing across the network.
Patient Care Assistant /Patient Access Registrar
CHI St. Luke's Health - Baylor St. Luke's Medical Center
Greater Houston, TX
10.2021 - 08.2022
- Promoted patient comfort by answering patient call signals, signal lights, bells, or intercom systems to determine patients’ needs.
- Cleaned and sanitized patient rooms, bathrooms, examination rooms, and other patient areas. Assisted patients with shaving, bathing and oral hygiene.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements. documented patient intake and dietary requirements.
Education
Associate of Science - Biology
Lone Star Community College
Montgomery, TXHigh School Diploma -
Oak Ridge High School
Conroe, TX05-2020
Skills
- Active Directory
- Network Configuration, Management and Administration
- Operations and Project Management
- Information Security
- Technical support
- Ticketing Systems
- Customer Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Information Technology Specialist
Texas Army National Guard
06.2023 - Current
Patient Care Assistant /Patient Access Registrar
CHI St. Luke's Health - Baylor St. Luke's Medical Center
10.2021 - 08.2022
Associate of Science - Biology
Lone Star Community College
High School Diploma -
Oak Ridge High School
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