Madison Quinones
Tampa,FL
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Corrections Officer
Zephyrhills Correctional Institution
Zephyrhills, FL
12.2022 - Current
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Administer Narcan to inmates in active overdose and transport them to the Mental Health Unit.
Account Executive
Columbia Elevators
04.2022 - 12.2023
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Identified potential new customers through research of industry trends and competitive analysis.
- Maintained accurate records of all sales activities using CRM software systems.
- Developed pricing strategies tailored to individual clients based on their unique needs.
Forklift Operator
Sam's Club Distribution Center
Tampa, FL
03.2020 - 04.2022
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Ensured safety procedures were followed when operating forklifts.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Production Manager
Staples
Tampa, FL
09.2016 - 03.2020
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
- Reviewed individual employee performance to correct issues and enhance productivity.
Store Manager
Garnet Wine and Liquors
New York, NY
08.2012 - 09.2016
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
Education
Business Management -
Borough of Manhattan Community College
NY, New YorkSkills
- Security Procedures
- Emergency Management
- Relationship Building and Management
- First Aid and CPR Certified
- Naloxone certified
- Addiction and Trauma courses
- State and Federal Laws Knowledge
- Excellent Problem Solver
- Business Development
- Performance Management
- Strategic Planning
- Policy Implementation
- Staff Development
- Team Leadership
Certification
- Weapons card
- CPR certified
Timeline
Corrections Officer
Zephyrhills Correctional Institution
12.2022 - Current
Account Executive
Columbia Elevators
04.2022 - 12.2023
Forklift Operator
Sam's Club Distribution Center
03.2020 - 04.2022
Production Manager
Staples
09.2016 - 03.2020
Store Manager
Garnet Wine and Liquors
08.2012 - 09.2016
Business Management -
Borough of Manhattan Community College