Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paola Sayas

Franklin Lakes,NJ

Summary

Manager effective in managing and leading teams, managing store, inventory, operations and promoting merchandise to increase store profits, focused on maximizing productivity and increasing customer experience and reoccurrence.

Overview

8
8
years of professional experience

Work History

Bartender Supervisor

Sunrise Bar
09.2022 - Current
  • Trained 17 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Increased overall revenue with creative drink promotions and themed events.
  • Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
  • Ensured accurate reporting of daily sales figures to upper management for informed decision-making processes related to budgeting and forecasting.
  • Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.

Head of Store Operations

Zara Inc.
09.2024 - 07.2025
  • Facilitated regular staff meetings to discuss store goals, share updates on progress towards those objectives, and address any challenges or concerns collectively as a team.
  • Collaborated with other managers to develop cross-functional solutions for increased store performance.
  • Led process improvements initiatives that resulted in streamlined operations workflow across departments.
  • Optimized scheduling practices to ensure adequate staffing during peak hours while controlling labor costs.
  • Managed store safety protocols and emergency response procedures, ensuring a secure environment for both staff and customers.
  • Worked closely with the human resources department on hiring decisions to attract top talent for key roles within the store team.
  • Assisted with hiring, training and mentoring 30 new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Cannery Supervisor

OBI
06.2022 - 08.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks in both the Cannery and The Fish House.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for 31 processors.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Worked closely with the fish house to make sure both houses were running efficiently and with a fast pace.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.

Shift Lead Supervisor

International Food Warehouse
01.2018 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with staff members
  • Promoted a positive work environment through open communication and effective conflict resolution strategies.
  • Trained and mentored 12 new employees, ensuring a smooth onboarding process and seamless integration into the team.
  • Ensured compliance with company policies, safety regulations, and industry best practices.
  • Served as a liaison between staff members and upper management, facilitating effective communication channels for information sharing and issue resolution.
  • Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Education

Elmwood Park Memorial Highschool
Elmwood Park, NJ
06.1997

Skills

  • Task delegation
  • Menu development
  • Employee scheduling
  • Workplace safety
  • Alcohol awareness
  • Sanitation standards
  • POS system operation
  • Supply ordering
  • Health codes compliance
  • Highly reliable

Timeline

Head of Store Operations

Zara Inc.
09.2024 - 07.2025

Bartender Supervisor

Sunrise Bar
09.2022 - Current

Cannery Supervisor

OBI
06.2022 - 08.2022

Shift Lead Supervisor

International Food Warehouse
01.2018 - 06.2022

Elmwood Park Memorial Highschool

Similar Profiles

CREATE PROFILE