Paola Silva
Houston
Summary
Dedicated professional with strong telephone communication and organizational skills. Experienced in client support and accurate data entry, committed to enhancing client experiences and ensuring efficient office operations.
Overview
3
3
years of professional experience
Work History
Tax Consultant
Tax Pros and More
Pasadena, TX
01.2026 - 04.2026
- Assisted clients in preparing and filing tax returns accurately and on time.
- Conducted research on current tax laws to ensure compliance and optimize client benefits.
- Collaborated with team members to streamline tax preparation processes and enhance efficiency.
- Provided support in analyzing financial documents for discrepancies and accurate reporting.
Receptionist
Tire Con Services
Crosby, TX
04.2023 - 02.2025
- Managed front desk operations, ensuring efficient customer service and communication.
- Scheduled appointments and coordinated daily office activities for optimal workflow.
- Handled incoming calls and inquiries, directing them to appropriate departments effectively.
- Maintained accurate records of customer interactions and transactions for reference.
Education
High School Diploma -
YesPrep Fifth Ward
Houston, TXSkills
- Effective telephone communication
- Organization skills
- Prioritization and scheduling
- Accurate data entry
- Client support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tax Consultant
Tax Pros and More
01.2026 - 04.2026
Receptionist
Tire Con Services
04.2023 - 02.2025
High School Diploma -
YesPrep Fifth Ward