Paola Torres
Highland,USA
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.
Overview
9
9
years of professional experience
Work History
Administrator
Star and Stripes Construction
Highland, USA
12.2023 - 12.2024
- Overseeing daily operations of administration
- Developing and managing project budgets and timelines
- Ensuring compliance with State and City permits and license
- Coordinating with subcontractors, suppliers, and clients
- Maintaining accurate documentation and administrative records
Hostess
Jalapeños Restaurants
Schererville, USA
01.2019 - 12.2019
- Greet and acknowledge guests and seat patrons by escorting them to the assigned table
- Accept and organize reservations, and prioritize reservations to accommodate customers
- Walkthrough dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs
- Addressed guest requests or complaints and escalated major complaints to the manager
Administrative Assistant
We are Moms
Guaynabo, USA
01.2016 - 12.2017
- Manage receptionist area, including greeting clientele and responding to telephone and in-person requests for information
- Manage store opening and closing procedures
- Created procedures and spreadsheets to track monthly expenses using excel
- Monitor office inventory to maintain adequate supply levels and order products
- Applied positive behavior management techniques to enhance social interaction among clients
- Managed and processed company payments, ensuring accuracy and timeliness
Education
Master of Science - Technology, Leadership & Management
Purdue University Northwest
Hammond, IN05-2024
Bachelor of Arts - Foreign Languages (Spanish)
Purdue University Northwest
Hammond, IN05-2021
Skills
- Leadership
- Management
- Communication
- Problem-Solving
- Technical Proficiency
- Policy writing
- Recordkeeping and file management
- Resourceful and analytical
- Staff management
- Financial oversight
- Data analysis
- Payroll administration
- Honest and ethical
- Time management
- Relationship development
Extracurriculars
TRIO Student Support Services, 01/18 - 05/21
Accomplishments
- Achiever Award - Purdue Northwest University 2021
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Administrator
Star and Stripes Construction
12.2023 - 12.2024
Hostess
Jalapeños Restaurants
01.2019 - 12.2019
Administrative Assistant
We are Moms
01.2016 - 12.2017
Master of Science - Technology, Leadership & Management
Purdue University Northwest
Bachelor of Arts - Foreign Languages (Spanish)
Purdue University Northwest
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