Dedicated professional with a multicultural background and a track record in legal assistance and customer service roles. Proficient in English and Spanish, I excel in multicultural communication and client engagement. With a Bachelor's Degree in Business Relations and ongoing studies in Communication, I possess a robust educational foundation. In my role as a Legal Assistant at The Law Office of Janell Freeman, I facilitated effective communication, managed intricate documentation, and built enduring client relationships. As a Customer Service Representative at Atlantic Aviation, I provided seamless assistance, managing reservations, transactions, and collaborating closely with colleagues for optimal customer satisfaction. My problem-solving skills, attention to detail, and administrative support abilities were honed in these roles.