Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paola Acevedo

Stockton,CA

Summary

Dedicated professional with a multicultural background and a track record in legal assistance and customer service roles. Proficient in English and Spanish, I excel in multicultural communication and client engagement. With a Bachelor's Degree in Business Relations and ongoing studies in Communication, I possess a robust educational foundation. In my role as a Legal Assistant at The Law Office of Janell Freeman, I facilitated effective communication, managed intricate documentation, and built enduring client relationships. As a Customer Service Representative at Atlantic Aviation, I provided seamless assistance, managing reservations, transactions, and collaborating closely with colleagues for optimal customer satisfaction. My problem-solving skills, attention to detail, and administrative support abilities were honed in these roles.

Overview

6
6
years of professional experience

Work History

Legal Assistant

The Law Office of Janell Freeman
2021.01 - Current
  • Facilitated effective communication between attorney and clients
  • Managed case documentation and ensured smooth document flow
  • Prepared comprehensive contract documentation, explaining terms and services to clients, fostering trust and long-term client relationships.

Customer Service Representative

Atlantic Aviation
2018.01 - 2020.01
  • Provided customers with professional service and assistance
  • Made hotel and catering reservations for inbound and outbound aircraft
  • Processed customer purchases and fuel transactions
  • Worked closely with line service personnel and pilots, ensuring all customer service needs were met.

Education

Associate of Arts - Communication

San Joaquin Delta College
01.2025

Bachelors Degree - Business Relations

Instituto Politecnico Nacional
01.2007

Skills

  • Organizational Development
  • Multicultural Communication
  • Client Engagement
  • Strategic Thinking
  • Influence and Leadership
  • Interpersonal Skills
  • Problem-Solving
  • Attention to Detail

Languages

English (Fluent)
Spanish (Fluent)

Timeline

Legal Assistant

The Law Office of Janell Freeman
2021.01 - Current

Customer Service Representative

Atlantic Aviation
2018.01 - 2020.01

Associate of Arts - Communication

San Joaquin Delta College

Bachelors Degree - Business Relations

Instituto Politecnico Nacional
Paola Acevedo