Paola Zambrano
Ukiah ,CA
Summary
Skilled in sterilization techniques and patient communication, I enhanced patient safety and satisfaction at Dr. Andrew I. Corbett Orthodontist. My proactive approach in maintaining infection control protocols and organizing trays contributed to a more efficient workflow, achieving a significant improvement in service delivery and patient experience.
Overview
6
6
years of professional experience
Work History
Orthodontist Assistant
Dr. Andrew I. Corbett Orthodontist
2024.06 - 2024.07
- Sterilized instruments, cleaned surfaces, and laid instruments on trays in preparation for orthodontic appointments.
- Supported orthodontist when placing and adjusting oral appliances and coordinating materials.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Took x-rays, and photographs of patients' teeth.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Night Crew Stocker / Pharmacy Assistant
Costco Wholesale Corp
2021.11 - 2024.02
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
- Maintained neat, organized stockroom free of hazards.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Greeted customers and directed to requested products.
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Verified patient information to correctly dispense medications.
- Established and maintained patient profiles, updating organizational database with current information.
- Re-stocked shelves with prescribed medications and health care products.
Food Handler/ Cashier
Coyote Valley Casino
2018.11 - 2020.11
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Guaranteed customer satisfaction by quickly delivering orders.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Organized and re-stocked various stations and self-service items.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Certificate - Dental Assisting
Mendocino County of Education
Ukiah, CA11.2024
Skills
- Sterilization procedures
- Patient Communication
- Infection control protocols
- Infection Control
- Instrument Sterilization
- Tray Organization
- Sterilization techniques
Languages
Spanish
Elementary
Timeline
Orthodontist Assistant
Dr. Andrew I. Corbett Orthodontist
2024.06 - 2024.07
Night Crew Stocker / Pharmacy Assistant
Costco Wholesale Corp
2021.11 - 2024.02
Food Handler/ Cashier
Coyote Valley Casino
2018.11 - 2020.11
Certificate - Dental Assisting
Mendocino County of Education
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